You need to analyze the data with Microsoft Excel software for several sub tasks below:
1.1 Count the number of complaints for PF13 (using COUNTIF formula).
1.2 Display the name of the customer who most frequently complained (using INDEX formula with other possible formulas).
1.3 List all complaint types raised by the customer identified in the task 1.2 (using VLOOKUP formula with other possible formulas).
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