Question 1 (10%) You are a Systems Accountant working as an independent consultant. Using contemporary literature, provide a 1,500 word report that can be distributed to your clients that addresses the following:
• What is the cloud? What services can be provided via the cloud? • Compare and contrast the different types of cloud available for use by a business • Discuss 5 differences between the use of a Cloud based accounting system and a traditional (non cloud based) accounting system
Question 2 (10%) Your manager has requested a report explaining how implementation of a CRM system can value add to a business. It must address the following:
• What is CRM? • How can CRM add value to an organisation?