Using Microsoft Word, answer each question below. Once you have completed the report, upload it into Moodle for marking. Please use complete sentences; checking grammar, punctuation and spelling.
1.    What do you think it means to ‘understand yourself’ and ‘understand others’? How would this ability help you as a manager and in your personal life?
2.    How would you describe yourself as an employee? How would others describe you?
3.    What do you do to earn the trust and confidence of others? How successful have you been?
4.    What groups of people, or networks, can you call on for help, information and support? To what groups of people do you offer help, information and support?
5.    How comfortable are you with conflict?
6.    How do you rate yourself on your ability to recognise conflict and deal with it effectively? What tells you that conflict is approaching?
7.    What are 3 key steps to establishing effective working relationships?

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