Students are required to write an academic report as per the format outlined in chapter 5 of the textbook. The report must follow Harvard citation and referencing guidelines. Please note that the prescribed textbook uses APA referencing guidelines. See also the Referencing Style subsection below.
The report is to be based on the following case study scenario about the effects of the increased automation of white-collar jobs.
Last year the Australian Financial Review wrote an article about a report published by the Australian Government’s Department of Industry entitled Australian Industry Report 2014. They argued that “as many as half a million accountants, supermarket cashiers, secretaries, typists and bank tellers in what are largely white-collar jobs are threatened by automation” according to modelling by the Department of Industry (Greber, 2014, para. 1).
However, the Department of Industry’s chief economist, Mark Cully, said that “growing fears that robots and artificial intelligence could cast millions from the middle-class into unemployment and poverty are overblown” and that a “large range of relatively high-skilled jobs likely to be lost only supported the need for Australians and governments to embrace structural change that guarantees economic growth and prosperity” (Greber, 2014, para. 2-3).
The Australian Industry Report 2014 provides an Australian perspective to a world-wide debate over the question of whether automation and advances in computer software are starting to displace white-collar, middle-class jobs in increasing numbers. There is no doubt that improvements to existing technologies and the creation of technological innovations will have a negative impact on the demand for some skilled workers. Conversely there are opportunities for a positive impact on the demand for people trained in ICT. Automation will likely be a catalyst for new technologies to develop and have the potential to support the ability of ICT workers to utilise their skills for jobs that have not yet been invented.
You are the ICT manager of a large recruitment organisation based in Brisbane. Your supervisor has asked you to research how best to protect and/or create jobs for your clients. You are to write a report to be presented at the next executive meeting. The report should explore:
1. The impact automation (for example, professional networking and recruitment through social media sites such as LinkedIn, use of robots and artificial intelligence) has had on white-collar jobs in Australia over the last five years.
2. Discuss at least three new jobs that have emerged as a result of technological advances in the last five years. For example, what job opportunities have emerged from recent advances in social media technologies.
3. The opportunities to be employed on the cutting edge of technology. Examine the potential for new jobs to emerge for people who wish to improve their ICT skills. Describe two new jobs that could possibly emerge in the next five years.
Your report should include recommendations that provide guidelines for the organisation with respect to training in knowledge and skills so that your clients can improve their employability in the ICT industry.