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Part 1: In reference to the textbook “Riding the Waves of Culture: Understanding Diversity in Global Business” by Fons Trompenaars and Charles Hampden-Turner, answer the following questions:
1.    What are the different cultural dimensions in terms of:
1.1    Relationship to People
1.2    Attitudes with regards to Time
1.3    Attitudes with regard to the Environment

2.    Read the case study “The Missouri Computational Company (MCC)” on the following pages: 19 – 21, 40 – 41, 43 – 44, 75 – 76, 79 – 80, 89 – 90, 105, 126 – 127, 160, 183 and 219 – 220.

Summarize the all situations in every chapters by describing the different cultural dimensions of the nationalities involved in the case study. Also describe the ways in resolving their conflicts.

Part 11: Read, analyze and answer all the questions below. Support all your answers with the appropriate cultural dimension theories as per the textbook.
Caselet 1:
In the U.S. Americans expect others to honor their obligations to them.  Therefore when the Shah was ill, it was correct for the U.S. to offer him medical assistance. The Christian religion is based on a number of commandments, one of which is “Love thy neighbor as thyself.”  The U.S. feels it is their responsibility to help anyone in need anywhere in the world, but particularly friends.  The Iranian mindset is based in the Islamic religion which has a very strict code of an eye for an eye, et cetera.  The Islamic Iranians felt that the Shah had sold them out to the U.S. economic concerns, and therefore felt the Shah should pay for his wrong doings.  They also felt that if the medical facilities were good enough for the rest of Iran they should be good enough for the Shah.  Both the U.S. and Iran saw their positions as correct based on their religious philosophies, and neither looked at the situation from the other’s perspective.  Objectivity is difficult to maintain because we consider our views correct and the other culture’s views as wrong.

Questions for Caselet 1:
1.    What is ethnocentric?
2.    Which of the two culture do you think described ethnocentrism?
3.    Explain the cultural dimensions of the two countries stated above.  
4.    How are you going to settle the difference between the two cultures?
Caselet 2:
Mr. Hunt needed to learn about family values in Mexico.  Unlike the U.S. where children do not necessarily continue to live near their relatives as adults, in Mexico most people stay near their extended families.  Also bosses are considered to be a parental figure and would be expected to know that if the subordinate is not at work there is a valid reason. Helping one’s family is a valid reason for missing work in Mexico.  In the U.S. for the most part family members take care of themselves.  A parent would not expect children or other extended family members to accompany them to the doctor or school.  In the U.S. work is first and family is second; in Mexico family is first and work is second.
Questions for Caselet 2:
1.    Explain the cultural dimensions of the two countries stated above.  
2.    What is your cultural orientation? Which of the two culture between US and Mexico is most likely related to your culture and why?
Caselet 3:
When you learn a new language, you may not know all the correct terminology.  Also if you are thinking about something new particularly, it is easier to think about it in your home language and then translate it into the second language later.  The Germans did not mean to be rude, but were using their language because it was easier for them to think about technical changes in their first language.  However, the U.S. people were offended because they could not understand the dialogue and were cut out of the conversation.  If it is necessary to speak with another in your first language, you should apologize to the people who do not speak the language before you begin and then translate the discussion for them when you finish.
Questions for Caselet 3:
1.    Explain the cultural dimensions of the two countries stated above.  
2.    If an American and German work together, what will be your strategy to let them work together with a harmonious relationship

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