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Human resource management can be understood as the set of functions which is designed in the way to maximize the overall performance of the employees in the organization. This function includes staffing, organizing, planning, development, training, termination and others to manage the right number of people in the organization.
The report is based on the human resource management for the service industries. Human capital is like the essential component for the service industries and thus, the role and purpose of the human resources should be managed well in the organization. This report will analyse the current state of employment in the hotel industry of United Kingdom and the employment laws to manage it well. For this purpose, Hotel Marriott has been considered which a five star hotel in London is.
Analyse the role and purpose of human resource management in a selected service industry (hospitality)
Human Resource management plays a significant role in today’s Hotel industry. It does not only begin the planning of the industry but also contributes in meeting the goals and objectives of the industry. The hospitality sector is all about range of services which are offered in the hotels to the customers and guests (Ameeq-ul-Ameeq & Hanif, 2013). The main aim of the employees is to provide best services to the visitors to increase their satisfaction and loyalty towards the hotel Marriott which will give a benefit to the hotel in achieving the higher sales and growth in every part of the world.
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