ABC College offers short courses in information technology. They have around 300 students enrolled with a team of 25 staff members. The management is implementing a trial to see how viable outsourcing Information technology service operations will work with a centralised call centre driven model. Students and staff need to make a call to raise any software/hardware technology requests. This system keeps track of the request only for the current day and this information can be delegated to a local technician to handle each request.
Develop a java GUI application using swing components to implement the above functionality.
The functional requirements for the proposed system are: 1. Book a job request. 2. Edit a job request. 3. Exit