Management of any entity is very crucial, whether it is a small entity or a large entity. It requires a lot of personal competencies such as the ability to solve problems, make concise decisions, be reliable, and be committed to the key aspects of the entity (Stahl, Pless and Maak, 2013). Organizational leaders tend to enter into scandals which at times go viral, posing the risk of tarnishing their reputation, as well as the reputation of the entity they serve. For example, a CEO who was a former COO in another company has currently been accused of sexually harassing two of his ex-employees. The stories have spread so much to the public through the media and other online platforms. In the stories, it seems that the two victims do not know each other and their arguments are very unique but consistent. However, the CEO adamantly denies such stories. Therefore, this piece of work aims at providing recommendations to the company board of directors that will be used to assess this CEO. An assessment interview will be conducted with the guide of these recommendations on the CEO to determine his personal capabilities. The recommendations will be based on empirical research evidence, showing various findings on the key personal competencies that this CEO should possess. This piece of work will present the findings sections which will provide recommendations on the basis of empirical evidence and a conclusion section which will summarize the recommendations and provide recommendations for further research regarding this scenario.
From the case of the CEO in his previous position in the previous workplace, it is possible that the alleged stories are true. The fact that the complainants are two is an evidence to support the truth of these stories. Additionally, the fact that the two complainants do not know each other and that they are arguing of a story pertaining a common topic, that is, sexual harassment gives more evidence of the truth behind these stories. Though the CEO does not accept these stories, it is obvious that a person would not accept a case that is showing his negative and unethical behavior that has become known to the public. Looking at these facts, it is suggestive that this CEO lacks personal respect. Personal respect is a major attribute that every leader should possess since he or she will need to interact with a variety of people in the workplace. However, by refusing the alleged stories, he has shown a quality of reputation protection. It was wise of him not to accept the stories because, assuming that he had accepted that he harassed the ex-employees, his reputation among the current employees and the public would be destroyed and mistrust developed. Additionally, the company that he currently works for would be viewed negatively, destroying its reputation too. This would decline the performance of the company entirely. However, more assessments need to be done through an interview in order to evaluate some of his personal competencies in connection with the alleged stories.
Konig, Graf-Vlachy, Bundy and Little (2018) argue that the U.S. has been having cases of sexual harassment on the newspapers an in the television. This has posed a crisis to the concerned companies. Another form of a crisis has been outlined where the Johnson and Johnson Company was faced with an issue of deaths of the public due to its production of cyanide-laced Tylenol capsules. Konig et al. argue that the main problem, in this case, is not the deaths of the consumers of these capsules but how the leadership of the company is displayed in the whole process of the crisis. The Johnson and Johnson company still remained the top company despite the crisis that it faced. This is argued to be as a result of the ability of the leadership to build trust both to the employees and to the public (Pearson and Clair, 2014).
From this study, the CEO in our scenario should display the ability to build trust. This can be done through consistent communication which is clear and honest. This pertains to the responses that are given to the people who ask questions concerning the alleged case. However, great wisdom should be displayed in the responses given. Additionally, the CEO should establish safety and security to the employees to ensure that they feel comfortable in the workplace. This involves engaging them consistently and maintaining good conduct and relations. This is because the issue of sexual harassment can increase worker turnover hence affecting the performance of the entire company.
Konig et al. (2018) give an example of Denny’s where the management portrayed racial discrimination on its customers. The customers felt betrayed by the management and several lawsuits headed to the judicial system. However, the leaders were able to consult from different minority businesses, civil rights groups, its legal team, as well as management trainers, in order to have a good opinion on how to deal with the crisis. Chen and Chung (2016) suggest that a leader should portray the ability and capacity to make quick decisions and enquire from experts when quick decisions would affect the company negatively.
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