1.1. Serve as a positive role model in the workplace through personal work planning and organisation

1.2. Ensure personal work goals, plans and activities reflect the organisation's plans, and own responsibilities and accountabilities

1.3. Measure and maintain personal performance in varying work conditions, work contexts and contingencies

2.1. Take initiative to prioritise and facilitate competing demands to achieve personal, team and organisational goals and objectives

2.2. Use technology efficiently and effectively to manage work priorities and commitments

2.3. Maintain appropriate work-life balance, and ensure stress is effectively managed and health is attended to

3.1. Assess personal knowledge and skills against competency standards to determine development needs, priorities and plans

3.2. Seek feedback from employees, clients and colleagues and use this feedback to identify and develop ways to improve competence

3.3. Identify, evaluate, select and use development opportunities suitable to personal learning style/s to develop competence

3.4. Undertake participation in networks to enhance personal knowledge, skills and work relationships

3.5. Identify and develop new skills to achieve and maintain a competitive edge

Complete all assessment questions.  Ensure you answer your questions adequately - one page for each question will be sufficient.  You may like to conduct further research on the question if required. Ensure you reference your work and that you follow the TAFE guidelines on Plagiarism. Please ensure your answers typed up and set out professionally.

NUMBER QUESTION

1 Identify and describe five organisational business requirements.  Some examples of organisational requirements are: 

• the organisation's vision, goals, objectives and priorities

• business and performance plans

• systems, processes and requirements for quality assurance

• specific change initiatives

• legal requirements, for example, occupational health and safety and anti-discrimination legislation

• standards (such as for ethical behaviour) and protocols

• confidentiality and security requirements

• defined resource parameters

2 Research an administrative role or use the Valleyview Publishing role and develop a list of tasks which can be categorised into Primary (5 tasks), Secondary (5 Tasks) and Urgent (5 Tasks) tasks.  Prioritise the Primary tasks in order of importance. 

3 Choose your current role or the attached Valleyview Publishing Statement of Duties and identify four work related SMART goals. Identify what strategies you would use to help you achieve these goals. 

4 Develop a S-M-A-R-T analysis of one of the goals you have identified in Question 3.

5 Develop a time-management plan for one week demonstrating how you would manage your time effectively. This could be in the form of a daily diary entry. Include a list of “Time-Wasters”(at least 4) and how you would manage them.  

6 List and describe five examples of how you would use technology or planning tools to aid you in managing your work day priorities.

7 List and explain at least five causes of stress in a workplace environment and discuss the appropriate methods you would use to deal with the problems.  Provide examples of how you would apply these to your daily work routine. 

8 Outline how you would obtain feedback (at least 3 ways) in the workplace from colleagues, clients and customers to ensure further development of your skills. 

9 Conduct a Skills Audit of your knowledge and skills in relation to your current role or use the attached Valleyview Statement of Duties. (You need to find the gaps in your skill/knowledge to contribute to your Learning and Development Plan).  

10 Create a Learning and Development Plan showing at least four new skills you wish to achieve. Include how you will undertake training and relevant timelines. Use a table format.  

Read less