1. Choose an organisation with more than four employees, relevant to your field of study (e.g. a sports organisation; an accountancy firm; a tourism company; a nonprofit organisation; a hotel or resort, a museum or gallery, etc.).
2. Do some independent research on the organisation, e.g. by browsing their website or collecting brochures, promotional material, and information about the organisation’s structure.
3. Using the theories and skills put forward in Topic 10, “Interviewing”, design a set of interview questions, geared to gather information about the following communication issues in organisations:
o Intercultural communication.
o Persuasion and motivation.
o Groups, meetings and discussions (formal and informal).
o Trust and/or conflict resolution issues.
Aim to have an interactive conversation that is engaged, structured but not stilted (do not read out loud from a prepared script!), and leaves room for opinions.
4. Contact a person within the organisation to interview. The interview needs to be at least 20 minutes, but try not to go longer than half an hour. You will need to record the interview so make sure to inform the person of this. The interview must be conducted in English.
5. Ask the person to complete the Informed Consent form (found on MySCU and available through eReadings).
6. Interview the person and record the interview.