Explain TQM and discuss some challenges organisations face in searching for ways to continually improve. How can managers deal with these problems? Analyse and illustrate.You must draw on a minimum of 4 appropriate sources of information. Preferred sources include academic journal
articles, textbooks and edited textbook chapters; industry websites, organisational websites, government websites,
university research centres, and newspapers and other media articles may be used to illustrate arguments.
You should paraphrase your research and use direct quotes minimally and appropriately. You must acknowledge
the information you use from your research through in-text citations and a complete and accurate reference list.
You are required to upload an electronic copy of your assessment to the Turnitin assignment drop box in the
Management Dynamics vUWS site no later than 12.00pm of the day before your week 4 tutorial, as well as a hard
copy of the written assignment in the first 10 minutes of your week 4 tutorial.
Your essay must be written in formal academic English. You are required to present an essay which complies with
good essay structure. You will need to proofread and edit your essay a number of times to ensure it is clear and
You must use the essay template to complete your work. This template has been set up so that you write in 12 Font
Arial, left justified, double-line spacing with the reference list (single-line spacing) on a separate page at the end of
the essay. The cover sheet and marking guide are included in this template and must be filled out and attached to
the hard copy you hand in in week 4.
You cannot use Wikipedia or any other non-scholarly online encyclopedia or answer guide as research for this
Start by reading your lecture 1 notes and Chapters 1 and 2 from the Management Dynamics textbook. Conduct
further research on the topic starting with the UWS Library website. Restrict your internet research to the pool of
research outlined above.
Attend all lectures and tutorials, as important information regarding both the topic and structure of your written
assignments will be discussed.
Go through the essay writing process by analysing the question, brainstorming, researching and reading, notetaking
and organising your information, write an essay plan, draft and re-draft, write and proofread your final draft.
Read and understand the marking criteria, seek advice from your tutor when necessary.