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Task 1: Quality Management System (QMS) / ISO 9001
Complete the following tasks for a HOTEL of your choice. It can be a fictitious or real
company. Make sure that no information is copied from other sources.
1. 1: Write a Quality Policy for that company in accordance with the ISO 9001 requirements
(approx. one page).
1. 2: Identify at least 5 stakeholders of that
company. For each stakeholder determine at least
1 stakeholder need (A stakeholder need is what
 the stakeholder may want from the company).
1. 3: Now, identify a list of at least 5 processes that may be required to fulfil those stakeholder
needs (approx. half page).
1. 4: First, pick 1 process from previous task. Then identify at least 10 inputs and 5 outputs for
that process (approx. one page)
1. 5: For the process used in 1.4, first determi
ne five performance parameters. Then identify 5
methods that can be used to measure those performance parameters (approx. half page).
1. 6: Identify at least 5 key elements (components) of a continuous improvement program for
that company. Provide a brief description for each element

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ENGL202D Business Writing

 Identify a concept or two in this video course that particularly resonated with you and wrote about it. Do you have personal experience with website design, blog writing, or other types of online writing? Have you had frustrating experiences with websites? Why was this so? Was there something ...

View Answer
Q

Management

Assessment Description The essay will use the same topic that was chosen for Assessment 1, the annotated bibliography. • What’s best for business: utilitarianism or deontology? The essay requires: • Research and review of the contemporary literature in the topic area. • A range ...

View Answer
Q

Business Management

Using this week’s lesson and article by DeVany (click here) as a start, locate three research studies that deal with the management of people with their individual differences and diverse personalities. Use online, peer-reviewed journal research (case study research is preferred) to inform you ...

View Answer
Q

Sofitel Hotel

 It is on the Sofitel Hotel Australia. Cover the following Area 4 and 5. write 800 words on these but it should be on sofitel hotel australia. hotel in Australia, Sofitel hotel 4. micro environment ( customers, company,public , competitors) 5. macro environment(economics nature, technology,demo ...

View Answer

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