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Identify and Assess the Key HRM Issues at UniCall Add in library

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For this assignment there is a need to read the Case Study located on pages 26–29 of Chapter 1 of the textbook, titled ‘Call centres in the financial services sector—just putting you on hold...’. After reviewing your assigned reading and the information presented in the case study, answer the following questions: Identify and assess the key HRM issues at UniCall. Recommend and justify HRM interventions that would improve business performance. Use the Turnitin link be ...

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Tags: Australia Victoria Management Management Management Victoria University Masters in Business Administration 8350- 

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