Describe a problem, its nature scope and impact

2.1Gather and interpret information to identify possible solutions to a problem (Present the information gathered and your analysis. It is recommended that you attach this as a separate document)
2.2Prepare a summary of the options providing facts and evidence (Present the summary. It is recommended that you attach this as a separate document) (16 marks)

3.1Apply a simple decision making technique to evaluate options to arrive at the best solution (Your use of a decision making model must be set out. It is recommended that you attach this as a separate document)  

4.1Plan the implementation and communication of the decision (Illustrate your answer by presenting a plan setting out objectives, actions required, timescales and responsibilities for the implementation of this change. It is recommended that you attach this as a separate document)
4.2Describe which monitoring and review techniques could be used to evaluate outcomes

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