Clarify values by finding your voice and affirming shared ideals
• Set the example by aligning actions with shared values
Inspire a shared vision
• Envision the future by imagining exciting and ennobling possibilities
• Enlist others in a common vision by appealing to shared aspirations
Challenge the process
• Search for opportunities by seizing the initiative and by looking outward for innovative ways to improve
• Experiment and take risks by constantly generating small wins and learning from experience
Enable others to act
• Foster collaboration by building trust and facilitating relationships
• Strengthen others by increasing self-determination and developing competence
Encourage the heart
• Recognise contributions by showing appreciation for individual excellence
• Celebrate the values and victories by creating a spirit of community

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