The lecture by Thomas Friedman on eras of Globalization defined three eras of globalization. The first era was from1492-1800, where the world was large and the people were getting global because the country was getting global and the country was acting as a dynamic agent. The second era of globalization was from 1800-2000 (youtube.com 2016). where the company was getting global and the world was shrinking from large to medium. The third era of globalization was beyond 2000 where the concept was build around the individual and it the individual who has to understand their degree of power, their degree of innovation and their degree of enjoyment. The world has shrunk from medium to small and the world is flattening (Lechner and Boli 2012).
The lecture on “World is Flat” by Thomas Friedman say the era has gone when the people has to do only average job. Now everybody needs to be above average to survive in the world. The difficult thing in today’s flat world is to be a leader because leader is no more a one-way communication but it is a two-way communication ((Holmes.edu.au 2016). After the first industrial revolution, people and machine were highly complementary to each other. Every machine required a person to operate and guide but today the relation between machine and person is becoming substitutable. Every individual required to add value to survive in the company. The employee’s positions need to be justified in terms of his employment. The company will hire only if it want the person. Previously, the employment was based on high salaried mid skilled job but today it is high waged and high skilled job. Today the world is hyper-connected and customer service is done by using hyperactive technology. The software is customized according to the requirement. The number of blue jobs has decreased as the works are automated with hyperactive technology. The 16 million blue-collared jobs have reduced to 12 million jobs due to the use of more machines.
There are two types of job, routine and non-routine. The routine jobs are automated with technology but the non-routine jobs depend on three challenges of education, i.e., knowledge, skill and motivation. These three challenges help to perform the non-routine job with efficiency and make the person above average that has become inevitable to survive in the world.
Webel IT solution is an Information Technology firm where the employees need to define their contribution to grow in the company. The company pays the employee not for their effort but for the results obtained. It has shifted the world of defined benefits to the world of defined contribution. To get job in Webel IT solutions the workers need to clear bar exams and the company hires only if the employee adds values otherwise the company fires the employee. The most important thing is emails list and in every 15 minutes, 21 emails enters the inbox that need to be attended and cleared (Herting 2012 ).
Activity 2: Definition of Culture
There is enough debate and argument about organization culture as it helps to shape the behavior in the organization. It is said to have linkage with the organization structure and incentive system. Different people have defined organization culture in different way. Some have said it is the way an organization does their task. Some says that culture is the output of the compensation Organization culture is shaped by the incentives iven by the firm,Incentives include all kinds of rewards, both monetary and non-monetary which includes recognition, status, sanctions and other benefits that the employees are entitled with. However, few are of the view that organization is a process of collaboration between the individual’s interest and understandings (Whiten 2012). It helps to integrate the people of the organization. Organization culture is like civilization in the company which is followed by everybody. It is also considered to be an immune system of an organization which protects the company from any external shocks and creates a strong bounding among the employees of the company which make them encounter the external upheavals (hbr.org 2016)
All the definition of organization highlights one common understanding that it creates the people involved with the company to behave in a particular manner which get accepted by everybody. If any individual behave in a different way then it creates problem in the organization and affects the growth and development of the company (Kazmi et al.2014)
HCL International is a Information Technology company which has grown from domestic market to international market by developing the organization culture according to the requirement of different countries. In the domestic market, the organization follows a particular culture that is localized and brings the feeling of ownership among the employee (Frantz and Carley 2013). But when the company entered the international market, it employed people with different background and culture. Under the circumstances the company changed its policies towards the employees and created a contusive environment to the foreigners. It has helped the company to create a culture in the foreign unit of the organization that is different from the domestic unit. Such a requirement was inevitable, as it brought easy acceptance of the organization in the foreign market (Holmes.edu.au 2016).
Hence it can be concluded that organization need to be flexible in defining the organizational culture which create transparency in the relation and company will have less attrition rate. Employees will be satisfied and company will grow and develop. However, the organization culture should be same for all its subsidiary units in foreign countries. It will create bounding among the employees and integrate them with the company ((Holmes.edu.au 2016). Organization culture creates discipline and civilization in the company. HCL international has been able to impart the cultural behavior among the employees and they were satisfied with the environment of their job. Hence organization culture is an important aspect for the company that needs to be dealt with special care.