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COMMGMT 3502 Human Resource Management

Question

Answered

Question:

Scenario:  

You are working as a HR consultant. The director of a large hotel came to you to expressing disappointment that the Front Office Manager resigned, right after the Housekeeping manager was let go before the end of his probation. The main issue is not that the Front Office Manager left but that during the last 3 years, both roles in Front Office and Housekeeping had to be filled 4 times either because the manager was not fit for purpose or because they left for another sector . In fact, most management positions have experienced the same issues.

From your conversation you’ve discovered that the director always recruited British men for all management positions, preferably with an MBA. Although this is not written anywhere as this would break the law, you know that this is one of the root causes of the problem. In addition the director also insisted that he alone should make the final decision, and recruited the last 2 managers against the advice of the HR manager of the hotel.

After examining the exit interviews, you found out that:

  • Most managers left for better salaries, mostly in other sectors.
  • Several also felt that they were burnt out and were lacking motivation, in particular almost no performance feedback had been carried out
  • Several supervisors and managers left due to the lack of promotion
  • Several managers left because they found that they were not capable of running their departments, mostly due to the number of non-UK citizens within their departments.

Task 

You, and 2 colleagues, at the consultancy Firmware decide to hold a meeting with the HR director and set the following agenda. You prepare guidance information on each topic:

  • Redesign the criteria and characteristic for future leaders and managers
  • Explain the legal considerations and propose new practices for the recruitment process
  • Explain the common issues faced by HR managers within the industry
  • Propose a new performance management system to maximise both individual and group performance
  • Explain motivations strategies and propose a new reward system linked to the performance management system
  • Explain the concept of psychological contract and how career developments and lifelong learning are now part of it
  • Explain how different cultures might be motivated differently and how culture influences behaviour and attitude
  • Summarise the importance of cultural diversity and its benefits
  • Describe methods of managing a diverse workforce.

COMMGMT 3502 Human Resource Management

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BUS301 Human Resource Management

Question: Annotated Bibliographies are written for any primary research work. They may be written from the author of the research work or from someone else. Annotated Bibliographies give the reader information about sources used in the research paper: they summarize them, they assess and evaluate ...

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HRMT620 Canadian Human Resource Management

Question: McDow began to mull things over in his mind. “We are not dealing with fighting on the job, here, so that older arbitration case is not instructive. But the matter about other employees who may not want to work with her is something to consider.” He started to list what he might be a ...

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HRES2170 Introduction to Human Resources

Task: Working individually students will write a short research paper related to human resources. The purpose of this Individual research paper is for students to critically examine a human resources topic and to:Better understand the research and essay writing process (including how to select a ...

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HRMM 2820 Human Resource Management

Journal Due November 15, 2019 by noon To obtain full marks read the marking rubric as displayed on Moodle. Each student will turn in a Journal containing 6 journal entries reflecting on what they learned on the subject matter. Of the 6 journal entries 3 are mandatory. Each of the 6 entries should ha ...

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