Read the scenario above and the Bush Track Strategic Plan and Policies and Procedures (in the Appendix) and complete the tasks that follow.
Part A: Create a human resource strategic plan
This part requires you to develop a strategic human resource plan. To enable you to do this, as a business partner, you will develop a strategic human resource plan for approval by your partner, and the bank manager to whom you have applied for a loan for the business expansion.
1. Create a vision of what is possible to achieve within the organisation in terms of its HRM functions in line with the business objectives. List each of the HRM functions you will need to include and write these up as a set of goals with actions on how you plan to achieve them.
2. Meet with your management team to agree on human resource philosophies, values and policies. Your management team consists of you, your partner and the chef. You will do this through meeting with a small group of 3 students who will act as the managers. You will be allowed approximately 30 minutes for this meeting.
In this role play, briefly present your plan, consult ideas and opinions. You must engage and negotiate an agreement, making changes where possible and appropriate.
Your assessor will observe you during the meeting and assess you on your ability to communicate effectively and consult with others.
(Note: you will need to rotate roles with other students and participate in their project.)
3. Develop the plan with strategic objectives and targets for each of the human resource services. You must do this independently.
4. In your plan, examine options for the provision of human resource services and analyse the costs and benefits of each. You can do this in a table.
5. Write up the above information in the form of a simple plan. There is no particular format you must use but it must be structured logically with logical sections, headings, clear expression, use of tables, graphs as required and free from errors of grammar and spelling. The plan should be about 2 - 3 pages (minimum 1000 words) and should include:
vision and strategic goals
priorities for the organisation
selected options for staffing based on cost-benefit analysis
overall budget estimate based on total number staff to be employed
Part B: Consult on the plan
Once you have developed your strategic plan, you will be required to meet with relevant stakeholders to get feedback on your draft policy.
You are required to:
1. Deliver a presentation to your management team (approx. 10 minutes) to outline your vision for the organisation, the process you have followed and strategic goals for the organisation, how the goals will be met, staffing options, timeframes and operational details.
In this simulation you have to demonstrate that you can work with others to monitor and review the plan and if necessary, adapt the plan for Bush Track Lodge. You will have a total of 30 minutes for this presentation and discussion.
You will get into small groups for this. While you perform the role play, your assessor will record feedback and comments on your skills on a checklist.
The purpose of the meeting is to seek agreement from other managers on your proposed Strategic HR Plan. You are to present an overview of your proposed plan that you have developed, invite feedback and reach agreement on the plan. You will then make any changes to your plan.
2. Get agreement on the plan, document the outcomes of the meeting, and revise some aspects of the plan and resubmit if it is not accepted by the meeting of managers. Write up the outcomes of the meeting in the form of minutes.
3. Write an email to your bank manager to accompany the attached Strategic HR Plan, and requesting an appointment to discuss and obtain approval
Part C: Review plan against objectives and adapt plan
It is now twelve months since you implemented the changes in your Strategic Plan including the strategic HR plan.
The accommodation is always fully booked and there has started to be a lot of interest in the new activities you are offering.
The café is operating smoothly but is not making a profit as most of your guests are away during the day. You have decided that you will concentrate on the restaurant in the evening and will work in the cafe yourself during the day, as required. You will ask the 2 café staff to work in the restaurant in the evenings. You will need to re-train them in food and beverage service as you also have a licence now to serve wine and beer. They will need to do a Responsible Service of Alcohol course which you will pay for, but can do this online. You will also need to hire a person to work in the bar at weekends.
The big problem now is lack of accommodation. You have had a lot of enquiries from large parties including families, groups of international visitors and schools. You have read about other similar venues offering camping facilities and have decided to do the same. You intend to build a shower block and will clear spaces so people can pitch a tent or park a campervan.
Your partner will look after the guests this once the area has been set up. However, you will need to hire another part-time gardener to look after the grounds as it will involve mowing, pruning and tree lopping.
1. Read the above scenario and evaluate and review performance of the business against the objectives in your plan that relate to current staff.
2. Meet with the management team to discuss and agree on the required changes, what these were based on, and what needs to be done? You will have 30 minutes for this.
3. Adapt your HR Strategic plan to accommodate the need to hire a new gardener and bar attendant and to retrain the two café staff. Make the required changes to the plan?