Case Study - Myki Ticketing Project, Victoria Using the case study of Myki Ticketing Project, Victoria focusing on the risk management, quality control and human resource aspects of project management. Due to globalisation, creation of high quality products quickly at a reasonable price is essential for surviving in the business. The assessment will enable the students to evaluate the suitable tools for quality control of their project and utilise the most relevant one. Organizations where the top management places emphasis on the need for quality and encourages the employees to achieve customer satisfaction gain competitive advantage over other companies. This assessment will highlight the significance of leadership skills, effective team management methods and stakeholder communication which are essential for successful project development. It will be required to focus on effective project risk management since it has a substantial impact on project success. The students may use relevant tools for identification and analysis of major risks in the considered project case. They may further discuss the risk mitigation approaches that are used or could be utilised for controlling the risks. The assessment will encourage the student to investigate the PMI’s knowledge areas with a focus on Human Resource Management, Communication Management, Stakeholder Management, Procurement Management and Risk Management. It will enable them to analyse a range of tools for controlling the quality of the project through effective leadership and building good relations with the stakeholders which would ultimately lead to successful projects. Instructions: Please ensure that you provide a brief description of the project case and the organization where the project was executed. For completing this assignment you need to consider the following 1. Examine the current state of organization and the context in which the IS/IT project is executed. 2. Consider the issues related to the quality of the project and evaluate the tools used to address those issues. 3. Investigate the leadership style used by the project manager to motivate the team members. Analyse the methods used for conflict management. 4. Examine the approaches used for stakeholder identification and evaluate the methods used for effective communication amongst the stakeholders. 5. Analyse the tools and methods used for planning and conducting procurement. 6. Examine the risks which would have a negative impact on the project and evaluate the tools used to analyse those risks. 7. Include how being a part of this subject has impacted your personal and professional journey into the global project management field. Formal documents like Cover Page, Executive Summary, Table of Content, Appendix, References are not included in the specified word limit. All your claims and recommendations must be supported by relevant literature. Hence, significant amount of academic reference from high quality journals must be included in the report. In-text citation is important for this report.

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