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7258THS Foundations of Tourism and Hospitality

Question

Answered

Aim:

The aim of this assessment is to deepen student understanding of how servicescapes influence customer experiences in the highly complex and interdisciplinary nature of a museum setting.

Task Description:

To complete this assessment, students are required to first complete the field to the QUEENSLAND ART GALLERY (QAG) and GALLERY OF MODERN ART (GoMA). Based on your experience and reflective observations as a customer at the QAG and GoMA, complete the following tasks:

1. From your observations of visitors, identify TWO market segments visiting QAG and GoMA and then provide a detailed explanation of their motive, and value  they seek to fulfil at QAG and GoMA;

2. Interpret the servicescape differences between QAG and GoMA;

3. Discuss the role servicescapes has on determining customers affective and behavioural responses at the museums;

4. Define service quality, and identify service quality issues impacting either QAG or GoMA;

5. Develop a service guarantee strategy for either QAG or GoMA to assure errorfree service delivery.All the above sections must be linked to relevant theories and/or models and academic literature.

7258THS Foundations of Tourism and Hospitality

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Hac habitasse platea dictumst vestibulum rhoncus est pellentesque. Amet dictum sit amet justo donec enim diam vulputate ut. Neque convallis a cras semper auctor neque vitae. Elit at imperdiet dui accumsan. Nisl condimentum id venenatis a condimentum vitae sapien pellentesque. Imperdiet massa tincidunt nunc pulvinar sapien et ligula. Malesuada fames ac turpis egestas maecenas pharetra convallis posuere. Et ultrices neque ornare aenean euismod. Suscipit tellus mauris a diam maecenas sed enim. Potenti nullam ac tortor vitae purus faucibus ornare. Morbi tristique senectus et netus et malesuada. Morbi tristique senectus et netus et malesuada. Tellus pellentesque eu tincidunt tortor aliquam. Sit amet purus gravida quis blandit. Nec feugiat in fermentum posuere urna. Vel orci porta non pulvinar neque laoreet suspendisse interdum. Ultricies tristique nulla aliquet enim tortor at auctor urna. Orci sagittis eu volutpat odio facilisis mauris sit amet.

Tellus molestie nunc non blandit massa enim nec dui. Tellus molestie nunc non blandit massa enim nec dui. Ac tortor vitae purus faucibus ornare suspendisse sed nisi. Pharetra et ultrices neque ornare aenean euismod. Pretium viverra suspendisse potenti nullam ac tortor vitae. Morbi quis commodo odio aenean sed. At consectetur lorem donec massa sapien faucibus et. Nisi quis eleifend quam adipiscing vitae proin sagittis nisl rhoncus. Duis at tellus at urna condimentum mattis pellentesque. Vivamus at augue eget arcu dictum varius duis at. Justo donec enim diam vulputate ut. Blandit libero volutpat sed cras ornare arcu. Ac felis donec et odio pellentesque diam volutpat commodo. Convallis a cras semper auctor neque. Tempus iaculis urna id volutpat lacus. Tortor consequat id porta nibh.

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More 7258THS 7258THS Foundations of Tourism and Hospitality: Questions & Answers

Q

Management

Task 1: Quality Management System (QMS) / ISO 9001 Complete the following tasks for a HOTEL of your choice. It can be a fictitious or real company. Make sure that no information is copied from other sources. 1. 1: Write a Quality Policy for that company in accordance with the ISO 9001 requirements ( ...

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Q

Business Self Reflection

SWOT Analysis: Using this data and what you have learned about yourself generally, consolidate everything you have learned in this unit develop a strategy to give yourself a personal edge in whatever you chose to do in life. The advantage of performing a personal SWOT is that you become aware of you ...

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MGMT 386 Principles of Business Negotiation

Task Remember the following when writing your QQTP: • Articles (and urls/websites) must be current (2014-2021) • At least one article must deal with the topic in an organizational setting; however, both articles can deal with the topic in an organizational setting • Assignment can be sin ...

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MG414 Organisational Behaviour

Question: Organisational Behaviour is a field of study which seeks to understand and improve organisational effectiveness by examining factors such as individuals, teams and organisational culture and structure, and the way they interact  Using an organisation with which you are familiar:- ...

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