Footscray Park Lawn Bowls Club
The Footscray Park Lawn Bowls Club (FPLBC) is part of the Australian Federation of Lawn Bowls Clubs and is located in Footscray, Victoria. The FPLBC is a sporting club that offers membership and entitlements to people in the local area, or from other nearby districts. As well as the sporting facilities and bar facilities offered to members, the club also maintains a car park on its grounds for members. The club wishes to computerize is manual systems to keep track of memberships, in club purchases and valid car park users so they can monitor membership levels, send invoices, and patrol the car park to see who may or may not be eligible to park within the grounds.
Currently, a person can become a member by going to the FPLBC, signing up as a member, where their details are filled out on a form and their payment of the annual membership fee of $500 dollars is collected. This also gives the member the use of a car park at the FPLBC. The members vehicle registration is recorded and a parking card is issued with the registration number on it to be displayed in the vehicle when it is parked at the club. A restricted membership may be purchased
for $250 which does not entitle the member to a car park. The membership is valid for one year and a member must renew the membership on the anniversary of the initial embership date to continue to be a member of the club. The membership fees may change from time to time. Each member is also issued with a membership card.
When using the bar or meal facilities at the club, members can use their membership card for payment, in which case the meal and drinks are recorded against the members number and at the end of each month a detailed invoice is sent to the member for payment. Currently, payments can only be made by cash to the club secretary during opening hours. As part of the introduction of a new computer system, FPLBC would like to automate the collection of invoiceable items against the member details, and production of invoices for members. The club is also considering whether to use the Internet for Membership registrations, and to take payments by credit card. Currently payment is by cash, but members have been requesting a card payment system over the Internet for convenience. Currently, when new members join, they are allocated a member number by the officer taking the membership form. A computerized system should be able to allocate a new member automatically. With a computer based system the club is also hoping to automate the sending of renewal notices to members and to be able to keep track of any special offers made for access to bar facilities. Additionally, the club would also like to record team membership, for the Lawn Bowls component, as well as games played against other Federation member clubs and scores achieved. They would also like to record this information for various years, and thus build up archival data.
It is known that some people manage to copy the parking card and park on the grounds without being a member and it is hoped that a computer-based system will allow this to be checked by a club officer being able to type a car registration number into a mobile device, (tablet, smart-phone etc..) and determine if the car belongs to a paid-up member. If the vehicle registration number is for a valid member, the member details are shown, and a facility is provided where the club officer can enter notes if the vehicle is not parked correctly or the parking card is not displayed. These notes will be emailed to the member automatically by the system. If the registration number does not belong to a valid member, a form is displayed where the vehicle details can be entered, and these are stored in a separate table where they can be stored for further processing by the club.
The management of the FPLBC has et aside $210,000 for this project, and have allowed a time frame of 5 months. The General Manager of the FPLBC, Jeremy Credenza has indicated that he is keen to begin as soon as possible to modernize the FPLBC systems so they can begin to provide better and more up-to-date services to there membership.
1. What is the Systems view of project management and how does it help a project manager? Discuss this in detail. Who does it help us when thinking the project in the case study?
2. Write the Business Objective section of the Business Case for the above case study.
3. Develop a detailed Work Breakdown Structure of the proposed system in the case study
4. Explain in detail how you would utilize Earned Value Management to control the costs of the project in the above case study and to monitor the progress of the development effort.
5. Provide the requirements for the system in the case study, providing both functional and non-functional requirements Additionally, write a scope statement for the case study
6. Develop a Risk Management Plan for project in the case study.