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BSBLDR511 Develop and Use Emotional Intelligence

Question

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Question:

Task

Reflect on Your Own Emotional Intelligence

1.Research 3 different tools, techniques or systems for identifying an individual’s emotional strengths and weaknesses. 

a.Write a report on each giving a brief history and background on the system and make a recommendation on which one the three would be best to use with the personnel at your work and why. If you are not currently working, you can base it on a company you used to work at or a well-known company you would like to work at in the future. 

b.Ensure you properly reference the ideas you draw from the published sources you have researched (300 to 400 words)

2. Apply one of the emotional intelligence tools you have researched in Q1 to yourself, then write a self-reflection on the emotional strengths and weaknesses the tool reveals to you. Ensure that your self-reflection covers three (3) strengths and three (3) weaknesses and includes anecdotal examples of your behaviours and the underlying emotional strengths and/or weaknesses. (400 – 500 words)

3. Consider 3 stressors you experience in your workplace and complete the following:

a.Describe the 3 stressors you experience in the workplace (40 words)

b.Describe the resulting emotional states and how you respond. (60 words) 

c.Describe one strategy for dealing with the stressors. (40 words)

4. Identify and describe one cause or trigger of a positive emotional state and one cause or trigger of a negative emotional state at work.  How can you use the awareness of these triggers to control your responses and achieve positive outcomes, especially with respect to your impact on others and their work performance? (60 words)

5. Refer to Appendix A – Emotional Intelligence Feedback Form.  Use this form to get feedback from 3 people in your workplace (or 3 people who know you well).  Ask them to fill in the feedback form and return them to you. 

a.Get feedback from 3 people.  

b.Scan or take a photo of the feedback forms and upload with your assessment.

6. Based on the feedback from question 5, describe 3 strategies to improve your emotional intelligence. (60 words)

7. Describe 3 behaviours that you can model in your workplace to demonstrate good management of emotions. (60 words)

BSBLDR511 Develop and Use Emotional Intelligence

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MGT 585 MGT Org Behavior

You may or may not agree with Schering-Plough’s actions to terminate Fred because he was a recalcitrant, “over the hill” salesman who was not performing up to their standards. They claimed that they made an effort to help him get higher numbers. Analyze what Schering-Plough and Jim ...

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