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CRM 400 Sales & Technology

Question

Answered

In this assignment you are to read the attached case and its various sub-parts on K&JComputer Company (KJCOCO) and fully answer the questions posed for each sub-part.This assignment is related to concepts you have covered in various Modules during thecourse. As you complete the Assignment, you should refer back to the various modules forguidance.

This Final Assignment Covers Course Learning Outcomes:
1) Explain the steps in the sales process and their application in a B2B environment.
2) Apply customer relationship management (CRM) in sales.
3) Apply communication styles to support a business/sales relationship and settingcommunication goals.
4) Plan a needs discovery assessment by using technology applications.
5) Develop strategies that overcome the challenges in sales, support a solution-basedenvironment, and draw on current research.
7) Apply several methods of closing a sale to create a win-win environment for the sellerand the client.
In this assignment you will play the role of the Joanne Lim salesperson for KJCOCO. Your jobis to evaluate and understand the situation you are presented with and to determine thebest course of action based on the information provided

CRM 400 Sales & Technology

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