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Answer: Introduction Customer relationship can be defined as the combination of methods, people, and technology companies' use identifies their potential prospects’ needs. In the statement of Khodakarami and Chan (2014), it is more of an integrated technique used for organising relationships...
Question: Discuss about the Critical Evaluation Of Customer Centricity. Answer: Introduction: The report aims at providing a critical evaluation of customer centricity. Customer centricity refers to a strategy for fundamentally aligning the services and products and services of the com...
Answers: Introduction Customer relationship management or CRM is an effective way or approach followed by the organizations to implement strategies and establish good connections with the customers. It not only strengthens the customer services’ relationship management, but also helps in attract...
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