Part 1:
What is the definition of behavioural change in the project setting?
why is managing behavioural change an important aspect of project management?
The first part of the question is generic – it is looking at the difference between project change and behavioural change – it needs defining, and then critically analysing
Part 2: Read the case study.
Identify the changes the train controllers will face
Discuss how these changes these might affect the train controllers.
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