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49309 Quality Planning And Analysis

tag 0 Download 4 Pages / 1,000 Words tag 30-03-2021


As the topic of your practical case assignment, you are free to choose one of the following options:

  1. a) Design and production of a PRODUCT (e.g. household devices, electronic devices, clothing and shoes, transportation equipment, etc.),
  2. b) Design and provision of a SERVICE (e.g. traveling, education, hospitality, healthcare, etc.) or
  3. c) Design and completion of a WORK (e.g. constructing a house, bridge or road, etc.)

List out the roles and responsibilities each of the group members undertook.

You may provide evidence of your application of quality in the simulation game by way of text, tables, graphs, charts, figures, diagrams and/or photos.

Your report in this section needs to address the following:

  1. What did your group set out to achieve (e.g. goals) in the game?
  2. What aspects of quality did your group applied in the simulation game?
  3. How did you apply the principles and/or tools of quality to the game?
  4. What was the outcome of using those perspectives, tools and/or techniques?
  5. What problems did the group face in the game? Using problem-solving tools, how did the group overcome those problems?
  6. Reflect: What were the key learning and practice experiences for the group (for example, about quality, application of theory into practice, teamwork, communication, problem solving etc)?
  7. If you were to participate in the game again, what aspects would you conduct differently to optimize the way you apply quality principles to the activity to achieve the quality goals of the group?
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