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Identify appropriate data sources to support an investigation into an area of HR practice and to synthesise and apply this data, to evaluate the role of HR in business and strategy formulation and implementation, and to prepare and present a business case for improvement.

On completion of this assessment you will be able to:

  1. Understand the research process and different research approaches.
  1. Be able to conduct a critical review of information sources in an area of HR/business practice and analyse the findings.
  1. Be able to draw meaningful conclusions and evaluate options for change.
  1. Know how to deliver clear, business-focused reports on an HR issue.

Research process and different research approaches

Stages in the Research process 

Stage 1:- Expressing the problem in Marketing Research

Stage 2:- Techniques of Review

Stage 3:- Research Technique

Stage 4:- Study Design

Stage 5:- Data gathering method

Stage 6:- Illustration Design

Stage 7:- Information Gathering

Stage 8:- Study and Explanation

Stage 9:- The report for Advertising Research

Qualitative or quantitative is a range of research methodologies. The range of methods will depend upon the research objective or goal and accessible resources. Qualitative researchers use a range of methods and tools. There are a number of exceptional textbooks. The most popular methods are:

  • Semi-organized interviews
  • In-depth interviews
  • Motivation groups
  • Ethnography
  • Formative evaluations: - Informativeevaluations, Qualitative research technique can be employed. The goal is to define the background and situation for a new intervention or treatment. Qualitative data can be gathered from the target audience to better recognize their profiles, needs, and motivation.
  • Process evaluations: - To research and monitor service delivery is a necessary factor of STI treatment. Qualitative methods can accomplish a quantitative method by using a multi-indicator approach to monitor the three questions mostly asked in process delivery.
  • Project Management: - In project management, quantitative methods have found wide applications. This method is used for optimizing the distribution of manpower, materials, equipment’s, money and time.
  • Manufacturing planning and development: - Defining the scope and place of new production services is a multifaceted problem. Quantitative techniques help in calculating many proposals of costs, timing, place, and accessibility of transportation.
  1. Assemble only valuable data: - Firstly take a step back before collecting data and analyze that this data can be converted into information which will help in making choices that will recover services and decrease costs.
  2. Use Logical Tools: - Use those tools that will help to analyze the data and information. Export only that data which is important and useful. To convert data into information we can use Excel’s pivot table. Software or enterprise systems can be designed to evaluate data.
  3. Convert data into information: - Information is formed when we manipulate data, analyze, trending it over time, applying knowledge and information to convert that figures into information that can be used to make a decision.
  • The absence of resources for statistics gathering: - One of the major limitations of the research instrument is the absence of resources for statistics gathering. Due to lack of resources, the large-scale research turns into impossible.
  • Exclusive and time-wasting: - Quantitative and qualitative research is hard, exclusive and requires a lot of intervals to complete. This type of inquiry is scheduled specifically in demand to safeguard complete randomization and correct description of control groups.

HR practice for investigation

  1. Interview the right candidate at the right time: - To determine the facts of any employee misbehavior allegation human resource (HR) or the professional allocated to do the investigation. Human resources must also regulate if there are interviews and any witnesses.
  2. Describe to the person why he’s being interviewed: - Before the interview starts, the employee conducting the interview first need to inform the interviewee why he or she is being interviewed. It is important to recall that a workplace investigation interview is a fact-finding.
  3. Follow company procedures for interview: - Every company has its own HR policies that clearly define the workplace investigation protocol. For an investigation interview, these guidelines will specify requirements.
  4. Use standard interview procedures and questions: - In a workplace investigation, the process of the interview must be balanced. Using a process validates to the interviewees that a structured process is in place for the organization to cope up with these situations in a fair and credible way.

In a review of (Wright, et al. 2018), has been concerned with monitoring the connection between HR practices and company performance. The research is using data from 45 business units. The result specifies that HR performs compare with previous and upcoming working performance.

The report is concerned about that the ascriptions that employees make about the reasons why management adopts the HR practices. Human Resource has consequences for their attitudes and behaviors, and finally, group performance. These attitudes have been shared within groups and that they are related to citizenship of organization behaviors and satisfaction to the individual.

The paper discusses the impact of bundles of HR practices on trust in the working environment, satisfaction for job, obligation, and apparent company performance. The result supports the hypothesis that HR practices are an influential factor in trust and organizational performance.

The article examines the link between worker satisfaction with HR Practices and their dedication to the company. The paper focuses on recently collected information to examine links for three units of employees: specialists, line managers, and labors. These findings give a challenge to the model of HRM and have implications for those looking to design practices.

Conclusions and Evaluate options for change

Conclusions from the review

From the above review, it is concluded that HRM determines the needs of business and development of employees in the organization. The organization totally depends on its employees because they contribute their skills to achieve its business goal or objective. In an organization, everyone has a different role to play. Human Resource (HR) focuses on helping employees to work together in a group. Employees planning are also part of this review, which emphasis on long-term wants through the organization. Personal development training plans enable every employee to improve by both professionally and personally within the business of the organization. Human Resource (HR) practices help to create a different and necessary competitive advantage through selecting and emerging highly inspired and skilled staff that are able to perform and achieve at high levels.

  • It is recommended that the convergence of new and innovative HR practices will benefit the organization to become more modest in the global market. To sustain and move forward in the business environment all organizations need to adopt these innovative practices for this sector.
  • Secondly, organizations need to redesign the motivation practices more and more. So that innovative motivation Human Resource practices encourage the financial performance of the company and employees efficiency. If they will not follow then it will be difficult to achieve the targets of employee’s retention.
  • Choosing candidates for training in an organization it is important for the senior employee has skill and knowledge. This will improve overall effectiveness in working for an organization.
  • Organizations should apply innovative performance management practices at a higher level so that to develop HR practices.  
  • Security-related issues also need to be focused more on organizations so that the employees can concentrate on their performance.
  • The organization can introduce innovative HR practices like they can add activities such as play management games, diverse selection policies, transparency in HR system, quicker promotions, encourage lower managers to participate, continuous and effective training, etc. The reason behind the introduction of these practices is the changing business environment and global competition.
  • Ideas from employees working there in the organization should also be welcomed so that the actual implementation can be possible.

Stakeholders Mapping 

Figure 1 Power & Interest Matrix

Source: (Stakeholder Mapping, 2018)

In this diagram, there are many stakeholders like managers, customers, policymakers, CIO, change manager and developers are ‘hubs’ of influence. The lines influence and add complexity to the analysis which enables to the choice of subtle relations and recognizes the difficulties that can be served into Stakeholder Strategy, project preparation, and threat management. Legal stakeholders fall inside the high/ low power interest matrix at an initial level. The project manager needs to be active in advance to identify when the legal needs to be involved and engaging with them.

  • Representatives: - Central and state-owned governments, associates of assembly, etc. familiarise and permit laws and control resources.
  • Resident panel associates: - Board members have the control to provide licenses and rules that can be an essential and unsafe element.
  • Strategy makers: - Strategy makers need no authorized control they are consultants to those who have actual command. Policymaker ideas and concepts are followed seriously.
  • Public leaders: - Community leaders are appreciated for their position of management in a specific population.
  • Actual Needs: - These are those that lie behind any supposed needs. These needs are trained by the situation in which people live.
  • Apparent Needs:- These requirements are based on person consciousness that somewhat is wrong, something is missing behind, that modifications can be made, business, market opportunities, and investment can be made.
  • Expressed Needs:- These needs are developed from perceived needs. The communicated need is to safeguard the worker against pollution. The inquiry into the predictable task or services in terms of working scenarios takes place.
  • Retained Needs:- These needs are selected from the expressed needs. The retained stakeholder’s aims are to understand the operational concept from the system perspective.
  • Change Management: - Change management is the issue of HR professional training and development of an organization. Change management signifies a specific challenge for stakeholders. HR professional training and development is the reason behind the foremost issue an HR continues to challenge to help businesses grow. Therefore a deepened focus on development and training required to improve added capabilities to deal with change management.
  • Leadership Development: - The main HR strategy influence on stakeholder’s interest in leadership development.  Stakeholders are forced to deliver the essential structures, procedure, equipment, and steps to view to make the top collection out of it and motivate the upcoming leaders of the association.
  • HR effectiveness measurement:- Stakeholders also need to control results in terms of deal management and in also in relation with a positive influence on business. To regulate HR practices effectiveness is the starting of HR’s role as a managerial purpose to view the HR group as a true practice partner within the organization.

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Gerrish, K., A. Lacey and D. Cormack, The research process in nursing, U.S, John Wiley & Sons 2010.

Innovative Employee Solutions, Measuring Your HR Effectiveness Is a Powerful Tool for Growth, 2016,, (accessed 24 July 2018).

Kalpakjian, S. S. Vijai Sekar, and R. Schmid (7th ed.) Manufacturing engineering and technology. London, Pearson, 2014.

Kazdin, A. E. (1st ed.), Single-case research designs: Methods for clinical and applied settings, England, Oxford University Press, 2010.

McMillan, J. H. and S. Schumacher (7th ed.), Research in Education: Evidence-Based Inquiry, MyEducationLab Series. London, Pearson, 2010, p. 120.

Muller, D, ‘6 Essential Best Practices for Workplace Investigation Interviews’,, (accessed 21 July 2018)

Shodh Ganga, ‘Conclusions and Recommendations’,, (accessed 21 July 2018)

Thieberger, P, "Space-charge limitations for different injection schemes at the Brookhaven relativistic heavy-ion accelerator complex." Nuclear Instruments and Methods in Physics Research Section A: Accelerators, Spectrometers, Detectors and Associated Equipment, Vol. 404, 1998, No. 1, pp. 25-28.

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