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7928IBA Cross Cultural Management

tag 2 Downloads 14 Pages / 3,409 Words tag 11-11-2020
  • Course Code: 7928IBA
  • University: Griffith University
    icon is not sponsored or endorsed by this college or university

  • Country: Australia


Numerous hawker stalls were a familiar sight in Singapore's streets and alleys until late 1960s. They were not much different from the hawker stalls that visitors to many developing nations see: colorful, arranged in a disorderly pattern, inviting visitors to use them, but unconsciously sending the message “buyer beware”. While there's little argument that these hawkers (street food vendors) brought a certain charm to the social and cultural landscape of Singapore, many stall holders plied their trade under less than desirable conditions. More often than not, hawkers operated under unhygienic conditions, contending with a lack of piped water supply and inadequate facilities to prepare and cook their food. To compound the problems, the authorities and wider population had to deal with the indiscriminate disposal of wastes into drains. Over a period of time, these conditions caused considerable pollution in the island's water courses, endangering both public health and the environment.
As a result, the Singaporean government developed a plan to build designated hawker centers with complete infrastructure and strict regulations. Stall holders were expected to be vigilant in adhering to proper food and personal hygiene practices and to ensure that their stalls are free from pests and other infestation. Importantly, the hawker centers in Singapore succeeded in promoting five important standards of community development: ethnic diversity but unity, efficiency, the power of women, safety, and synthesis of traditional and modern values.
In view of this success, Sunshine Inc., a privately owned European food company, negotiated an agreement with the government in YOUR ASSIGNED COUNTRY to establish and manage a hawker center in a regional city of that country. The local government stipulated that the newly established hawker center must adhere to the same health, safety and community standards as the Singaporean model but it left the authority to implement and maintain these standards to Sunshine Inc., unwilling to pass or enforce any state laws that would ensure the standards. The local government will not intervene in the operations but it will close the hawker center down if it is inefficient and/or breaches health, safety or community standards. No assistance of international agencies is available.
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Total 14 pages

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