$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!

A Japanese Perspective: Marketing Science

tag 0 Download6 Pages 1,301 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT


Discuss about the Japanese Perspective for Marketing Science.



It is a well-known well fact that one of the traits which define the working professional is the fact how he/she manages conflict at workplace. The conflict can be due to self-interest, client-interest, and preference towards a set of clients. Then there are also ranges of scope conflicts were people don’t agree on the scope of the project. In the investment business it is more so difficult to manage conflicts. It may be the case that a particular security is offering more commission and hence the professional is offering advice to clients to invest in the same. At the same time may be logically a security A is better than security B, but it is the gut feeling of professional that security B is the right investment destination.

Employees are apprehensive about their ability to perform their daily jobs while coping with learning new tasks, systems and processes. Given that almost everyone has been involved in past (failed) transformation efforts that disrupted how they work, many will not even engage in new efforts. Instead, they will wait for the transformation effort to fizzle out and fail (Dyer, 2015).

The most important skill of effective conflict leaders is their own level of emotional intelligence (EI). It gives them the ability to understand and respond positively to other people's conflict. This research reinforces the position that emotionally intelligent leaders are more likely to lead a transformation to success (compared with those that have lower EI). They are better equipped to handle the conflict that disruptive conflict induces (Antia, 2013).

All conflict requires emotional energy. Conflict used to be much less frequent. Now, it is almost continuous in many organizations. The ability to handle the impact of continuous conflict is crucial to successful transformation. When such ability is absent, employees suffer conflict fatigue.

Transformation often fails because leaders fail to appreciate the impact on employees, which results in conflict fatigue. This leads to conflict resistance. Although people may agree with the rationale for conflict, they feel uncomfortable with the fear and uncertainty over how it will impact them.

However, they fail to address how they will help employees transition through the conflict. This means they also ignore the underlying conflict driving the conflict-resistant behavior. Even worse, if these signs are ignored, then these conflict can fuel the organizational politics that often cause transformation to fail. A recent study showed that the ability to read other people's conflict indirectly predicts annual income, due to greater political savviness and facilitation of other people.

An obvious challenge for global organizations is that employees are often in multiple locations, which makes face-to-face communication and reading facial expressions impossible. However, videoconferencing can be used to as a proxy for face-to-face communication. Highly empathetic individuals perceive when employees complain and appear to resist conflict. The likelihood is that employees feel their input has not been solicited or heard, or that communication regarding the conflict has not addressed the concerns they have raised. This bothers employees because they deeply care about certain issues. By identifying the conflict that are causing the behavior (Wolff, 2013).

Trust is the most important component of any relationship. It can be built by taking an incremental approach to conflict, not by changing too many things at any one time, and by actively listening to and acting on feedback. For example, BT leaders and BP directors might embark on further transformation soon after completing huge projects that have disrupted BP behavior and relationships (Beitler, 2016). If the project has not yet delivered all the benefits as it was originally sold, then it is time to pause and consolidate. If this doesn't happen, then it will impact the potential success of the next transformation (Gross, 2016).


Trust can be built — or rebuilt — through a willingness to show vulnerability. In this scenario, one element of vulnerability may be recognizing past mistakes and explaining how they will be avoided in the future. This requires listening to stakeholders' concerns and ensuring that they have a means of providing input and feedback on the important decisions that will impact them. Never overpromise, but be clear on what can and cannot be done. There are many elements in any project that are unpredictable or uncontrollable. One of the most important, but often overlooked, characteristics of leadership is the ability to deliver bad news with empathy

The leader should establish a norm that, while everyone's ideas should be heard, decisions should be made for the common good, not for the sake of "winning the argument." One way for leaders to do this is by facilitating meetings so that everyone has a chance to voice their ideas and opinions, but then leading the team to agreement, or at least consensus, on a given decision.

Communication and conflict management are just two of the eight competences required for relationship management. It is unlikely that individuals will possess all eight competences, so they should identify the ones they lack and seek coaching to help them improve. An alternative approach is to view these as group competences. A high-performing team would display at least six of the eight competences (Adan, 2014). Emotionally intelligent teams are flexible. Just because someone is designated as the leader doesn't mean that he or she has all the answers. Allowing people to lead according to their competences will not only show EI in its own right, but also be conducive to getting things done as quickly and efficiently as possible.

Conflict are triggered by an event that affects the team. How those conflict are interpreted by team members depends on their individual EI and the influence of organizational culture. When people take an action or display a particular behavior as a result of the conflict they are feeling, the choice of action and behavior is likely to be influenced by what is deemed to be culturally acceptable (Baan, 2014). Most work environments attempt to suppress overt displays of "unacceptable" conflict, at least for certain groups of people. However, just because people's conflict are not on display doesn't mean they are not feeling them and acting on them (Silvetti, 2014).

The behaviors that individuals exhibit impact relationships between individuals and the environment, which, in turn, can trigger further conflict. This cycle can be positive or negative. Emotionally intelligent leaders aim to drive a positive cycle that reinforces trust (Benner, 2016). 



Dyer, B. and Song, X.M., 2015. The relationship between strategy and conflict management: A Japanese perspective. In Proceedings of the 1995 Academy of Marketing Science (AMS) Annual Conference (pp. 126-132). Springer International Publishing

Antia, K.D., Zheng, X. and Frazier, G.L., 2013. Conflict management and outcomes in franchise relationships: the role of regulation. Journal of Marketing Research, 50(5), pp.577-589

Beitler, L.A., Beitler, L.A., Machowski, S., Machowski, S., Johnson, S., Johnson, S., Zapf, D. and Zapf, D., 2016. Conflict management and age in service professions. International Journal of Conflict Management, 27(3), pp.302-330

Gross, M., Wallace, M., Adair, W., Neuman, E., Aarts, N., Ayoko, O., Barry, B., Barsness, Z., Beersma, B., Bies, B. and Amsler, L.B., 2016. Negotiation and Conflict Management Research

Adan, M. and Pkalya, R., 2014. Conflict Management in Kenya-Towards Policy and Strategy Formulation

Wolff, S. and Yakinthou, C. eds., 2013. Conflict management in divided societies: theories and practice. Routledge

Silvetti, M., Alexander, W., Verguts, T. and Brown, J.W., 2014. From conflict management to reward-based decision making: actors and critics in primate medial frontal cortex. Neuroscience & Biobehavioral Reviews, 46, pp.44-5

Baan, C., Bergmüller, R., Smith, D.W. and Molnar, B., 2014. Conflict management in free-ranging wolves, Canis lupus. Animal Behaviour, 90, pp.327-334

Benner, P.W., 2016. Corporate Conflict Management 4.0: Reflections on How to Get There from Here. Browser Download This Paper


Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2018). A Japanese Perspective: Marketing Science . Retrieved from

"A Japanese Perspective: Marketing Science ." My Assignment Help, 2018,

My Assignment Help (2018) A Japanese Perspective: Marketing Science [Online]. Available from:
[Accessed 08 April 2020].

My Assignment Help. 'A Japanese Perspective: Marketing Science ' (My Assignment Help, 2018) <> accessed 08 April 2020.

My Assignment Help. A Japanese Perspective: Marketing Science [Internet]. My Assignment Help. 2018 [cited 08 April 2020]. Available from: is an Australia-based assignment help services that aims to fulfill students' requests 'can someone do my assignment online'. We have hired best-qualified and experienced assignment helper to assist students in crafting premier quality academic papers. Students are guaranteed to receive high-quality assignment writing assistance at an affordable price. This is why, we are considered as the best assignment solver.

Latest Finance Samples

ACC00207 Hospitality And Tourism Financial Management

Download : 0 | Pages : 5

Answer: Reflective journal writing I am born and brought in a family whose source of income is business. My family has a factory of clothes for infants. Therefore, from my childhood days I am quite acquainted with the accounting terminologies. As I grew up my interest towards business also grew. The importance of accounting terms and the effect of each term has in business I came to know during my course of study. Impact of accounting and its...

Read More arrow

FIN20014 (OUA) Financial Management

Download : 0 | Pages : 7

Answer: Introduction: The assessment aims in evaluating the two-product line that is aimed by ALLCURE Inc. to produce in future, for increasing its revenue generation capability. The analysis is based on Investment appraisal techniques, which is used for detecting the financial viability of the proposed projects. In addition, adequate evaluation of the qualitative analysis has been conducted in the assessment for identifying social viability ...

Read More arrow

FINM202 Financial Management

Download : 0 | Pages : 9

Answer: Introduction: The calculation represented in the above table directly highlights the model, which is being used by Analyst A for valuing the share price of the organisation. The analyst directly believes that there is no possible increment in growth that will be achieved by the organisation in near future. Moreover, the analyst assumes that the company will be profitable in nature but will not grow and remain the small regional compan...

Read More arrow

MBA3304 Business Accounting And Finance

Download : 0 | Pages : 11

Answer: Introduction Every company the financial health to be stabilized for performing better in the market environment and ensuring that business progressing towards a sustainable growth while accomplishing organizational objective using profitability as well as rendering welfare (Mohanram et al., 2018). The process of financial analysis is dependent upon analyzing the financial statements of the company as well as data mining the parameter...

Read More arrow

BUSN3314 Ethical Management And Decision Making

Download : 0 | Pages : 3
  • Course Code: BUSN 3314
  • University: Douglas College
  • Country: Canada

Answer: In many ways the ethical issues are considered as a tiny subject to talk upon however when the ethics is on the basis of the company, the ethical decision models are necessary to compete with other companies in order to have a competitive advantage. Also putting ethics as the last option can create the trouble among the organisation. The company needs to perform ethical practices and the policies to gain the market share and the large ...

Read More arrow

Save Time & improve Grades

Just share your requirements and get customized solutions on time.

We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits




Overall Rating



Our Amazing Features


On Time Delivery

Our writers make sure that all orders are submitted, prior to the deadline.


Plagiarism Free Work

Using reliable plagiarism detection software, only provide customized 100 percent original papers.


24 X 7 Live Help

Feel free to contact our assignment writing services any time via phone, email or live chat.


Services For All Subjects

Our writers can provide you professional writing assistance on any subject at any level.


Best Price Guarantee

Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.

Our Experts

Assignment writing guide
student rating student rating student rating student rating student rating 5/5

184 Order Completed

96% Response Time

Arapera Billing

Masters in Management, MMgt

Wellington, New Zealand

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

203 Order Completed

97% Response Time

Richard Alpert

PhD in Psychology

London, United Kingdom

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

755 Order Completed

95% Response Time

Douglas Cowley

Masters in Finance with Specialization in Audit

Wellington, New Zealand

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

234 Order Completed

100% Response Time

Samantha Ji

PhD in Chemistry with Specialization in Organic

Singapore, Singapore

Hire Me

FREE Tools


Plagiarism Checker

Get all your documents checked for plagiarism or duplicacy with us.


Essay Typer

Get different kinds of essays typed in minutes with clicks.


GPA Calculator

Calculate your semester grades and cumulative GPa with our GPA Calculator.


Chemical Equation Balancer

Balance any chemical equation in minutes just by entering the formula.


Word Counter & Page Calculator

Calculate the number of words and number of pages of all your academic documents.

Refer Just 5 Friends to Earn More than $2000

Check your estimated earning as per your ability




Your Approx Earning

Live Review

Our Mission Client Satisfaction

Good work. it was on topic base, understandable and relevant. Help me to achieve great mark. Really appreciate.


User Id: 78040 - 08 Apr 2020


student rating student rating student rating student rating student rating

got assignment completed on time. I had lot of important information and up to the point.


User Id: 299002 - 08 Apr 2020


student rating student rating student rating student rating student rating

I was so excited to share my experience. I had Peter help me with assignment. He did and exceptional job that I couldn\'t believe it. I got an A+ PERFECT SCORE! ALL i can say is WOW! THANK YOU.


User Id: 307193 - 08 Apr 2020


student rating student rating student rating student rating student rating

Excellent work from the teacher. I got excellent marks and Assignment help had given the. assignment in the time.


User Id: 213317 - 08 Apr 2020


student rating student rating student rating student rating student rating
callback request mobile
Have any Query?