Write an Essay on Employee Satisfaction.
“As human capital or people are an organizations most important asset, organizations should increase all employees’ job satisfaction to increase productivity”. I agree with the statement and it will be further explained in detail in the essay. The human capital or the employees of the organization are a major part of the operations. The employees are considered to be the assets of the company and the satisfaction of the employees is important for increasing productivity and profitability of the organizations. The management of the organization needs to take steps to increase the levels of satisfaction of the employees so that their productivity can increase. The increase in the productivity of the employees will further increase the profitability of the organization (Alegre, Mas-Machuca & Berbegal-Mirabent, 2016). The managers play an important in the process of increasing the satisfaction levels of the employees in the organization.
Discussion related to the ways of increasing satisfaction of employees
The managers of the organizations play a significant role in the providing motivation and increasing job satisfaction of the employees. The levels of job satisfaction and the engagement of employees in the organization are important factors that can lead to the increase of productivity. The managers can undertake many ways to boost the satisfaction levels of employees and increase staff retention in the organization. The companies always need to put the employees first as they hold high levels of significance in providing satisfaction to the customers. The organizations need to understand that the happy employees will ultimately lead to happy customers which will further increase the revenues (Coetzee & Stoltz, 2015).
The different ways by which the employee satisfaction levels can be increased are as discussed further. The treatment provided to the employees at the different levels of the organization needs to be respectful in nature. The benefits and the compensation that are provided to the employees are not always enough to increase their motivation levels. The respect that is provided to them by the managers plays a significant role in increasing the motivation levels. The impact of poor treatment provided to the employees can lead to the increase in their dissatisfaction levels and it can cause an increase in the employee turnover of the company. The levels of trust between the employees and the upper management has an impact on the motivation of the employees. The management needs to provide support to the employees so that a productive workforce can be formed. The relationships between the employees which lack trust can place the employees on the edge.
The environment of the organization also becomes stressful in nature and drains the energy of the employees. The managers need to build the relationships with the employees in such a way so that the levels of trust are high and the adverse situations in the organization can be avoided. The growth rate of the employees can also increase due to the high levels of trust among the employees and the upper management. The immediate supervisors of the employees also play a major role in providing motivation regarding the various organizational processes. The supervisors or the managers need to create a strong bond with the employees so that they can gain their trust. This helps in creating a safe working environment for the employees in the organization. The innovative ideas in the organizations are generated easily if the environment is safe (Du Preez & Bendixen, 2015).
The managers can hold discussions with the employees on a periodic basis so that they can encourage them about the innovative ideas, challenges and the achievements in the organization. The performance management systems of the organizations play a major role in the motivation process of the employees. The acknowledgement, compensation and the recognition that are provided to the employees by the managers help in increasing the motivation levels. The employees become more productive and engaged in the work process of the organization if the managers highlight their strengths and motivate them (Edmans & Zhang, 2014).
Employee motivation poses a major challenge to the management of the organization. The work environments of the companies need to put emphasis on the satisfaction of employees and it should be treated as a major part of their entire business strategy. The efforts of the managers will not be supported perfectly unless the employees working under their supervisions are motivated towards their jobs. The supportive workplaces can also provide challenges to the managers regarding their goals and the ways by which they can encourage the employee motivation (Elnaga & Imran, 2014).
The daily actions that are taken by the management of the companies help increasing the levels of motivation. The actions taken by the management can thereby help in improving the work environment of the employees. The most important considerations related to employee motivation are, benefits, job security, pay or compensation and the safety related to the work environment. The managers can undertake many actions to create a work environment for the employees which will encourage them and further increase productivity (Men 2014). The communication process in the organization is an important factor that affects their motivation levels and job satisfaction. The employees always want to be engaged and knowledgeable about the various processes that are going on within the organization (Huang & Rundle-Thiele, 2014). They are always interested in the information that is necessary to complete their jobs. The employees always require enough amounts of information so that suitable decisions can be made by them.
The supervisors can hold daily meetings with the employees and provide them with information that is important for their work process. The feedback provided by the customers, the changes that have occurred in the due dates, the opportunities related to training and the updates related new departments can be provided in the meetings. The supervisors need to take care and communicate with those employees who are the most affected by the changes that have taken place in the process. The employees need to be sure about the changes that have taken place in the organization. The communication of the supervisors with the employees should take place on a daily basis so that a relationship of trust is created between them. The communication and the interaction that takes place between the managers and the employees can provide them with high levels of satisfaction (Hur, Moon & Jung, 2015).
The process of communication in the organization should be honest and open in nature and meetings should be held on a periodic basis. The organization needs to implement an open door policy for the employees so that they can share their ideas and provide inputs in the work process. The managers need to understand the various issues of the employees and take attempts to solve them. The organization can motivate the employees by providing them with opportunities to develop their own abilities and skills. The employees are satisfied if they can further increase their knowledge while working for the organizations. The interactive events, meetings and activities held in the organization can increase the satisfaction levels of the employees (Jain & Kaur, 2014).
The employee satisfaction can be increased also by providing them with opportunities to receive cross-training about the different responsibilities and roles that they play in an organization. The supervisors can also increase the levels of satisfaction by providing more responsibilities higher job roles to the employees. The extra responsibilities that are assigned to the employees can help them to grow in the organization and further increase their productivity. The ideas that are provided by employees need to be incorporated by the organizations so that they can understand their importance in the organization. The employees need to be provided with more opportunities so that they can excel in their fields (Leder et al., 2016).
The supervisors can assign the employees with high posts related to leading teams or projects. This will motivate them to get involved in the organizational processes and further increase the levels of satisfaction. The supervisors need to spend more time with the employees and try to understand their problems. The attention provided by the managers will increase the job satisfaction of the employees. The complaints and the concerns of the employees need to be addressed by the managers so that the dissatisfaction levels of the employees do not increase and further it does not affect the workplace (Lottrup et al., 2015). The ways by which the complaints of the employees are addressed by the management of the organization is important in deciding the satisfaction levels. The management should always be open for the employees and the concerns, issues and the ideas of the employees must reach them without much delay.
The essay can be concluded by stating that the employees play the most important role in increasing the productivity and the revenues of the organization. The management therefore needs to ensure that they take utmost care about the satisfaction of the employees. The high satisfaction of employees will ensure high productivity and the customers of the organization will also be happy in the process. The major responsibility of the companies is therefore to increase the motivation and satisfaction levels of the employees. This will help the organization in increasing the revenues and improve employee retention. The retention of employees also holds importance as the recruitment process is related to huge costs for the organization. The employees are the assets of the organizations and they should always try to keep them motivated and engaged in their jobs
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