Question:
Develop a model for the processes outlined in the Case Study using BPMN 2.0. Students must use Signavio to
produce the model. A (readable) print of the design in pdf format must be submitted.Part 2 (20%) Workflow Design
Develop an SAP workflow design for the processes outlines in the Case Study using the SAP workflow framework.
The parts of the design should be in the form suggested in the box.
(1) An Organisational Plan for the process outlined in the Case Study showing Organisational Units, Jobs and
Positions required for the workflow. This plan should be presented as a hierarchy similar to the xample
completed in the lecture.
(2) List and describe the activities using the table structure shown. (You will have to add rows to the table).
Table 1 for step 2.
Activity Name Description
(3) Define the assignments of activities to the Organisational Units in your organisational plan. Give a reason for
your choice of assignment type and time. (Use the table structure shown below to record this information. You
will have to add rows to the table. Refer to the example developed in lecture 8 to understand what is required
here).
Table 2 for step 3.
Activity Name
Assigned to
(Name of Job,
position, user, …)
Type
(Job, Position,
User, …)
When Assigned
(run time or define
time)
Reason for selection of
Type and When Assigned
(4) Draw, using the SAP workflow symbols, a SAP workflow diagram to describe the process logic (in the form of a
Word document using the SAP icons provided on VU Collaborate).
Note: You do not have to implement your workflow in SAP for this assignment!
Submission of assignments
Assignments must be submitted within a single zip file via VU Collaborate for marking. This zip file must
contain the following files in the specified format.
1. All models for parts 1 and 2 must be submitted in a single file in pdf format. The file name must
be Assign1B.pdf You must give read access in Signavio for the model in Part 1 above to your
tutor. Details of anything your tutor needs to know in order to access this must be included in the
document in a separate page.
2. A completed, signed and scanned copy of the assessment declaration in jpg, png or pdf format
Answer:
Activity Description
|
Activity
|
Description
|
|
Receive details of the order
|
The details of the order are recorded
|
|
Obtain orders from customer
|
The orders are received from the customers
|
|
Contract builders
|
The builders are contacted
|
|
Negotiate with customers
|
The customers negotiate payment
|
|
Receive Order
|
The installer receives the order
|
|
Drop Orders
|
The order is dropped
|
|
Process order
|
The order are processed
|
|
Reservation of requested materials
|
The materials are reserved
|
|
Confirm Installation
|
Installation is confirmed
|
|
Inform Warehouse
|
The warehouse is informed
|
|
Shipping and packing Orders
|
The orders are shipped and then packed
|
|
Make record
|
The records re added and stored
|
Assignment of activities
|
Activity
|
Assigned to
|
Type
|
When Assigned
|
Reason for selection and when assigned
|
|
Receive details of the order
|
The sales clerk
|
Sales and marketing
|
At the start of the process
|
The details of the order are recorded
|
|
Obtain orders from customer
|
The sales clerk
|
The sales department
|
At the start of the process
|
The orders are received from the customers
|
|
Contract builders
|
The sales clerk
|
The sales department
|
During the negotiation
|
The builders are contacted
|
|
Negotiate with customers
|
|
|
After the payment is negotiated
|
The customers negotiate payment
|
|
Receive Order
|
The order fulfillment clerk
|
The accounts department
|
After the order have been confirmed
|
The installer receives the order
|
|
Drop Orders
|
The order fulfillment clerk
|
The accounts department
|
If the payment is not done
|
The order is dropped
|
|
Process order
|
The order fulfillment clerk
|
The accounts department
|
After the order have been confirmed
|
The order are processed
|
|
Reservation of requested materials
|
The order fulfillment clerk
|
The accounts department
|
After the order have been confirmed
|
The materials are reserved
|
|
Confirm Installation
|
Installer
|
Warehouse
|
After the order have been confirmed
|
Installation is confirmed
|
|
Inform Warehouse
|
Installer
|
Warehouse
|
The order has been finished
|
The warehouse is informed
|
|
Shipping and packing Orders
|
Packer
|
Warehouse
|
The order has been finished
|
The orders are shipped and then packed
|
|
Make record
|
Packer
|
Warehouse
|
The order has been finished
|
The records re added and stored
|
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