BCO5501 Business Process Engineering

0 Download2 Pages / 329 Words

Course Code: BCO5501
University: Victoria University
Country: Australia

Question:

Develop a model for the processes outlined in the Case Study using BPMN 2.0. Students must use Signavio to
produce the model. A (readable) print of the design in pdf format must be submitted.Part 2 (20%) Workflow Design
Develop an SAP workflow design for the processes outlines in the Case Study using the SAP workflow framework.
The parts of the design should be in the form suggested in the box.
(1) An Organisational Plan for the process outlined in the Case Study showing Organisational Units, Jobs and
Positions required for the workflow. This plan should be presented as a hierarchy similar to the xample
completed in the lecture.
(2) List and describe the activities using the table structure shown. (You will have to add rows to the table).
Table 1 for step 2.
Activity Name Description
(3) Define the assignments of activities to the Organisational Units in your organisational plan. Give a reason for
your choice of assignment type and time. (Use the table structure shown below to record this information. You
will have to add rows to the table. Refer to the example developed in lecture 8 to understand what is required
here).

Table 2 for step 3.
Activity Name
Assigned to
(Name of Job,
position, user, …)
Type
(Job, Position,
User, …)
When Assigned
(run time or define
time)
Reason for selection of
Type and When Assigned
(4) Draw, using the SAP workflow symbols, a SAP workflow diagram to describe the process logic (in the form of a
Word document using the SAP icons provided on VU Collaborate).
Note: You do not have to implement your workflow in SAP for this assignment!

Submission of assignments
Assignments must be submitted within a single zip file via VU Collaborate for marking. This zip file must
contain the following files in the specified format.
1. All models for parts 1 and 2 must be submitted in a single file in pdf format. The file name must
be Assign1B.pdf You must give read access in Signavio for the model in Part 1 above to your
tutor. Details of anything your tutor needs to know in order to access this must be included in the
document in a separate page.
2. A completed, signed and scanned copy of the assessment declaration in jpg, png or pdf format

Answer:

Activity Description

Activity	Description
Receive details of the order	The details of the order are recorded
Obtain orders from customer	The orders are received from the customers
Contract builders	The builders are contacted
Negotiate with customers	The customers negotiate payment
Receive Order	The installer receives the order
Drop Orders	The order is dropped
Process order	The order are processed
Reservation of requested materials	The materials are reserved
Confirm Installation	Installation is confirmed
Inform Warehouse	The warehouse is informed
Shipping and packing Orders	The orders are shipped and then packed
Make record	The records re added and stored

Assignment of activities

Activity	Assigned to	Type	When Assigned	Reason for selection and when assigned
Receive details of the order	The sales clerk	Sales and marketing	At the start of the process	The details of the order are recorded
Obtain orders from customer	The sales clerk	The sales department	At the start of the process	The orders are received from the customers
Contract builders	The sales clerk	The sales department	During the negotiation	The builders are contacted
Negotiate with customers			After the payment is negotiated	The customers negotiate payment
Receive Order	The order fulfillment clerk	The accounts department	After the order have been confirmed	The installer receives the order
Drop Orders	The order fulfillment clerk	The accounts department	If the payment is not done	The order is dropped
Process order	The order fulfillment clerk	The accounts department	After the order have been confirmed	The order are processed
Reservation of requested materials	The order fulfillment clerk	The accounts department	After the order have been confirmed	The materials are reserved
Confirm Installation	Installer	Warehouse	After the order have been confirmed	Installation is confirmed
Inform Warehouse	Installer	Warehouse	The order has been finished	The warehouse is informed
Shipping and packing Orders	Packer	Warehouse	The order has been finished	The orders are shipped and then packed
Make record	Packer	Warehouse	The order has been finished	The records re added and stored

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BCO5501 Business Process Engineering

Question:

Answer:

Assignment of activities

Cite This Work

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