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Behavior And Attitudes At Workplace

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Question:

Discuss about the Behavior And Attitudes At Workplace.
 
 

Answer:

Introduction

The purpose of the following paper is to focus on the various aspects in the workplace that are concerned with behavior and attitudes. These things are very important for a newer outlook in the organizational excellence. The employees have to keep their decorum in the workplace and they must be showing their best attitudes at the workplace since it is very important to impress the higher authorities to improve their positions. The employees must feel aligned with the culture of the organization and their attitudes should represent the same. The employee attitudes reflect the image of the organization itself (Alvesson 2012).  The attitudes of the employees are very significance since it is the mirror image of the sincerity and graveness of the employees. The question of job satisfaction is an important thing because an employee will not be able to survive in an organization where he cannot feel safe or comfortable. Every organization has some missions and goals and the employees must be feeling committed to fulfill them. This organizational commitment has to be measured in this aspect as well (Mowday, Porter and Steers 2013).

 

Organizational commitment

Organizational commitment means the emotional and psychological attachment of the employee to his or her organization (Yücel 2012). Generally, there are three types of organizational commitment that exists in the modern business environment. These three types of organizational commitment are affective commitment, continuance commitment and normative commitment.

Affective commitment

Affective commitment means the kind of emotional attachment to the organization and the deep desire that the employee shows to stay in that particular organization for a long time. The employees who have a good rate of emotional attachment with the organization have a good affective commitment (Ghosh, Reio and Haynes 2012).

Continuance commitment

The continuance commitment is the factor for which the employees of the organizations feel that they should not be leaving the organization and if they do so, that will be very problematic and costly for them (Meyer et al. 2012). The employees might even find that the particular employee might face long term unemployment because of that step.

Normative commitment

According to the normative commitment, the employees feel that he should stay in that organization for that time because perhaps it is the best thing to do at that moment (Eslami and Gharakhani 2012).

 

Job satisfaction

Job satisfaction is one certain thing that the employees search for when they begin to work for an organization (Wong and Laschinger 2013). On the reverse, it is the duty of the organizations to ensure the employee satisfaction. Also, another important thing for the organizations is to focus on employee retention. The organizations have to provide the employees with proper satisfaction so that they will be looking to stay in the organization for a longer period of time. The human resource managers should make sure that the employees are taken care of and they are well paid as per their qualification and experience. There are several factors that are responsible for the job satisfaction of the employees. One of them is to show the proper respect to the employees by the management. The management also has to keep the trust and faith on the employees that will cater to the mental comfort of the employees and then only the employees will feel to deliver their best efforts for the organization. The job security of the employees must be ensured and the managers have to create a safe working environment. The employees should not be embarrassed or harassed at the workplace by their colleagues or their seniors (Anitha 2014). The employee should feel that they should have a broad career path from their current employment position. The employees must feel that they are given the proper benefits and wages at the beginning of the month.

Employee attitudes

The employees must feel that they are working in a positive working atmosphere and this has to be created by the employees themselves by showing competent attitudes at the workplace. The attitudes of the employees will determine that they are the perfect faces for the company to be showcased (Robertson, Jansen Birch and Cooper 2012). It is obvious that the skills in the workplace and experience are the most important assets for the employees but it cannot be denied that a proper attitude of the employees should not be ignored as well. A proper attitude by the employees is helpful for building an impressive view about the employees from the senior management and the higher authorities. An employee can be termed as a loyal employee only when he has fulfilled the rules and regulations of the company properly. It must be remembered that his attitude should not also harm the ethical guidelines of the organization. These attitudes have to be followed by the employees if he desires to be valuable employee for the organization (Robertson, Jansen Birch and Cooper 2012).

Respectfulness

Respect is one of the most important aspects of the employee attitude.  It is always helpful for the employees to show a respectful attitude towards the senior management (Grover 2014).  The interaction between the employees and the senior management should be based on respect. The employees should behave with the clients and the colleagues with proper respect. The employees who show proper respect towards their colleagues and seniors, get the same treatment from the opposite end as well. This is very helpful for the employee retention (Grover 2014).

Prideful attitude

The prideful attitude of the employees is sometimes good but it sheds a negative impact on the management as well. The employees who have a prideful attitude do not show that much energy in working harder for achieving the organizational goals. The prideful employees refuse to help others and gets in trouble in future for that (Sirota and Klein 2013).

Commitment

The employees must stay committed and loyal towards the organizations. The employees should also think in the same line as the organizational objectives. They should be able to play their job roles perfectly and match the expectations from the management (Sirota and Klein 2013).

Innovation

The employees who can innovate must utilize their skills in the workplace. They should apply their thoughts and implement the strategies in the organizations they are working for. They will be able to accomplish the tasks assigned to him by implementing some innovative methods (Tang, Pee and Iijima 2013). It may happen that these strategies may not be helpful in one case but in long term scenario, these will be helpful.

Helpfulness

The employees should always be helpful towards their colleagues. This will help them to attain a better position from the viewpoint of their colleagues. Helpful people always get special attention from the workplaces. The employees should help their clients or customers as well so that it can bear a good impression in their minds.

 

Care for the employees by their managers

The managers should always care for their employees and always motivate them in their hour of need. The talent of the employees varies and the managers should always motivate the less talented employees. The managers should always talk to the less talented workers and discuss about their weaknesses and advise ways on how to improve them (Carlton and Perloff 2015). The behavior and the attitudes of the managers decide on how the employees should look at them. Another duty of the managers is to present the image of the organization in a positive way because the new joining employees do not have a proper view about the organization. This way the employees will be feeling safe in the working environment (Carlton and Perloff 2015).

The loyal and committed employees should be rewarded with their due honor. The dedicated employees should be presented with the rewards and recognitions for their dedicated work and the employee who neglect their work should be given punishment through several means (Singh and Mohanty 2012). It is the duty of the managers to communicate with the employees personally so that they can feel assured that they are valued in the organization and they are a part of it. The managers should be making a big mistake if they do not communicate with the employees personally and choose to show their attitude their attitude in front of others employees. The managers should always with utmost confidence and motivational power that will inspire the employees as well (Singh and Mohanty 2012). This will be transformed into the minds of the employees and they should feel confident about their roles in the organization.

It is the managers’ call after all to feel to make the employees learn about new things in the organization and feel confident from within. If the motivation is not there, the employees will never feel that zeal to work with their best efforts and represent a better brand image for the organization. The managers should also make sure that their subordinate employees are completely dedicated towards their organization (Singh and Mohanty 2012). The productivity of the organizations will increase only at the time when the employees will be giving their best efforts towards it. The employees must perform their works more sincerely and then they will feel a strong and positive bonding with the organization. The performance of the employees will work as the step ladder to gain better positions in the future. The organizational commitment will be very important in that context (Singh and Mohanty 2012).

 

Conclusion

The paper can be concluded by saying that organizational commitment is an essential thing in every organization for the employees. It should be increased so that the employees should gain better lifestyle in his coming years. The challenging business environment is very critical to survive and the employees should be doing their best so that they can survive and thrive in this scenario. They must follow the guidelines of the organization properly and respect the employment conditions for a secure future.

 

References

Alvesson, M., 2012. Understanding organizational culture. Sage.

Anitha, J., 2014. Determinants of employee engagement and their impact on employee performance. International journal of productivity and performance management.

Carlton, D.W. and Perloff, J.M., 2015. Modern industrial organization. Pearson Higher Ed.

Eslami, J. and Gharakhani, D., 2012. Organizational commitment and job satisfaction. ARPN Journal of Science and Technology, 2(2), pp.85-91.

Ghosh, R., Reio, T.G. and Haynes, R.K., 2012. Mentoring and organizational citizenship behavior: Estimating the mediating effects of organization?based self?esteem and affective commitment. Human Resource Development Quarterly, 23(1), pp.41-63.

Grover, S.L., 2014. Unraveling respect in organization studies. Human Relations, 67(1), pp.27-51.

Meyer, J.P., Stanley, D.J., Jackson, T.A., McInnis, K.J., Maltin, E.R. and Sheppard, L., 2012. Affective, normative, and continuance commitment levels across cultures: A meta-analysis. Journal of Vocational Behavior, 80(2), pp.225-245.

Mowday, R.T., Porter, L.W. and Steers, R.M., 2013. Employee—organization linkages: The psychology of commitment, absenteeism, and turnover. Academic press.

Robertson, I.T., Jansen Birch, A. and Cooper, C.L., 2012. Job and work attitudes, engagement and employee performance: Where does psychological well-being fit in?. Leadership & Organization Development Journal, 33(3), pp.224-232.

Singh, R. and Mohanty, M., 2012. Impact of training practices on employee productivity: A comparative study. Interscience Management Review, 2(2), pp.87-92.

Sirota, D. and Klein, D., 2013. The enthusiastic employee: How companies profit by giving workers what they want. FT Press.

Tang, J., Pee, L.G. and Iijima, J., 2013. Investigating the effects of business process orientation on organizational innovation performance. Information & Management, 50(8), pp.650-660.

Wong, C.A. and Laschinger, H.K., 2013. Authentic leadership, performance, and job satisfaction: the mediating role of empowerment. Journal of advanced nursing, 69(4), pp.947-959.

Yücel, ?., 2012. Examining the relationships among job satisfaction, organizational commitment, and turnover intention: An empirical study. International Journal of Business and Management, 7(20), p.44.

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