In the dynamic 21st Century economy where mobility is often not only possible but integral to a successful career, being able to work in an intercultural and diverse environment is essential. Organisations frequently need their people to develop their capacity to work effectively in diverse teams and resolve or diffuse conflicts and miscommunication quickly and efficiently. The keys to your ability to work effectively in intercultural and diverse teams are the development of emotional intelligence and awareness of cultural differences. Emotional intelligence enables the ability to consciously examine group and team dynamics in real time in order to facilitate effective individual and team performance. This assessment aims to develop your understanding of how intercultural and diverse teams function and how you can use this knowledge to help develop intercultural and diverse teams into high performing teams.
Pan A: Selecting your team
1. Your learning Facilitator will advise whether your class will take approach.
Self-Chosen Groups Analyse the information regarding the LPA results, Emotional Intelligence, and top 5 StrengthsQuest Talents of your classmates. Use this information to asset you in choosing a group of 3'S members with whom to undertake this project.
Facilitator-Chosen Groups Your learning Facilitator will assign you to a group based on your IPA, Emotional Intelligence and StrengthsQuest Talents.
2. Using information about team members' LPA, El and StrengthsQuest to support your views, discuss why you think this group of students has the potential to form an effective work group.
3. Using information about team members' LPA, El and StrengthsQuest to support your views, anticipate possible areas of weakness or conflict within the group.
Part B: Team-Building (Group)
4. As a group. design or choose a team building activity and explain why you believe it will increase the effectiveness of the team.
5. Conduct the team-building activity as a group. documenting the experience using video/moving screen-capture technology.
Part C: Analysis and Reflection (Individual)
6. Analyse the dynamics and roles you have observed within the team, discussing how it is influenced by team members' LPA's, StrengthsQuest Talents, emotional intelligence and cultural backgrounds.
7. Reflect on what have you learnt about your capacity to contribute effectively to a team.
8. Provide recommendations regarding how you could further improve your contribution to the team.
9. Include records of team communication in the appendices of the report, as evidence of team-member contribution.
Teamwork is one of the most important things that are needed in the modern day scenario. Each and every team has to be formed by some of the members having some good and some bad aspects. It is the duty of the team leader to look after these flaws and make sure that they are being able to overcome the same. Emotional and cultural intelligence are also some of the very important things that must be present within each and every team member. I think that there are many different individuals coming from different socio-cultural backgrounds. It is for this reason that the team members must know how to form a binding with each other and also respect each other.
My facilitator has also assigned me to a group for some group-based activities. The major motif of this activity is to find out and analyze the skills that would help us in the future for becoming good leaders. I feel that this group activity has been very helpful in finding out the flaws and the qualities of each of us will be very instrumental in the coming days. It is through the different group based activities from which we have been able to see the weaknesses and strengths that ate present within all of us. I think one of the most important things that we have been doing as part of the group assignment is taken up the self-analytic the psychometric tests. This has really been very beneficial in knowing our individual areas of strength and weakness. Thus, we can take steps to work upon the areas of weaknesses for becoming ideal leaders in the coming years.
In order to find out the strengths and the weaknesses that were there with the team members, we took the EI or the emotional intelligence test. I think that this is one of the most essential steps because emotional intelligence is one of the major things that need to be present within any leader or any team member. We were also given many situations, where we had to show the team working spirit that was present within us. The twp team building activities that we were given was the silver lining. Both these activities were very interesting and it greatly resonated with the scores of the EI and the strength quest talents that we undertook.
The first activity that we took up was the silver lining. As per my perception, it is one of the best team building activities. We were asked to recollect our memories or some past experiences of working with other team colleagues. We were divided into two groups A and B. A member from team A had to share some negative memories of working with a member of team B. This was followed by the same member from team B sharing his experience over the same incident but in a positive way that is the silver lining. I think that this is a very good chance of knowing each other better and also finding out the weaknesses and the strengths that are present within us. I saw that none of the team members from my group spoke any offensive things about the culture or the religion of each other. So, this shows that they are having a high cultural intelligence and they know how to talk to each other in a sensible manner.
I had to speak about my experiences with the arrival if my turn. I spoke about the difficulty that I faced when there was a huge pressure of working overtime and complete several assignments at the same time. I talked about working with one of my teammate who was not very good at time management skills and I had a tough time in keeping a proper sync with him. I talked about having this negative experience. However, when this team member had to share about the positive experience or the silver lining of working with me, he said that I am much aware of my own abilities and I never pretend t0 have some particular skills that I actually don’t have. He also says that he was very happy to see this honesty within one team mate. He said I was always very friendly and transparent regarding everything. I never complicated things and dealt with everything in a straight forward and clear manner. He strongly emphasized on my level of self-confidence and the way I encouraged him. He said that I was always there to listen to his problems and was very empathetic towards him as well. So, I came to know that I have high scores in the self-awareness and the social awareness parts. I am aware of my areas of strengths and I never pretend any wrong things about my persona. I am also empathetic towards other teammates and I know how to be concerned about their problems and their interests as well.
Then I had to speak about the positive experiences that I had while working with some of the teammates. I said that the communication between one of the teammates was very good. She was always active in communicating all the important decisions that were being taken. She was always very active in keeping a regular follow up with all the teammates. So, this is really a very good aspect of my team member. The other good quality that I found in most of the team members is accountability that was found in the strength quest taken the theme. I think that this is one of the very good talents that were present in my teammates. The other quality that I found was the focus. Most of the teammates were focused in all their endeavors but some of them lost the focus during huge pressure.
The other teammates had to share negative comments about working with me. Many of them said that I often lack the relationship management skill. In other words, though I try to stay in proper contact and in close association with my teammates I often get much tensed when I need to carry on multitasking. It is during this time that I cannot communicate properly.
I also got this feedback from my teammates that at times I have lost my cool and behaved with them in a very rude manner. I have acted in a rude way with my colleagues and this has really hampered the overall productivity of the team.
I get very restless and I often make mistakes in communicating the problems with my seniors or my immediate colleagues. I do not return proper messages or responses to my teammates and this creates a major problem. So, it is from this opinion of my teammates that I have come to know about my communication gap during times of huge stress. I am of an introvert nature and I really become much tensed when there is a huge pressure and the deadlines are coming near. This also hampers me management at times.
I often become very restless and suffer from an unusual burst of anger. This prevents me from focusing on a particular work and thus the achievement is lower at times. So, I will have to take proper steps in order to overcome the shortcomings on my end. I will make sure to work on my relationship skills by taking many people skill building classes. I will also take an admission in some anger management sessions. I will have to learn the skill of controlling anger in times of huge work pressure. Focus and achievement will be my prior objectives and it will be made sure by me that I am never losing my focus. I will also take care of the shortcomings of my team members. I will make sure that they are being able to manage the time properly and meet the schedules deadlines. The last thing that I would make sure is to get the results of the EI tests and the other psychometric test gets checked by the facilitator so that he can guide us for future.
This is because I believe that the EI tests or the other psychometric tests ate not successful unless and until they are being checked any the facilitator. In order to be able leaders in future I will try to groom myself and also all the other team mates who will be working with me. I will try to open up with all m y team mates and take their opinions when there are many hurdles coming in front of us. All these together will help me to attain the leadership skills and become a good leader on a global scale. I will also take care that I am nurturing my strengths like empathy. I will be empathetic towards all my team mates and try to understand their emotional and their social needs as well. I feel that as an ideal leader I must be able to provide my team mates the profession al and the moral support that they need.