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BN315 Enterprise Architecture

tag 0 Download 3 Pages / 558 Words tag 30-11-2020


Hewlett-Packard Company (HP) was challenged with the integration of assets between HP and Compaq due to a merger, HP and Compaq have various locations/facilities, resources and manpower/employees. From a financial view HP and Compaq have similar assets, similar needs and similar technology, the integration of assets will allow for more efficient operations to take place and the increased manpower will allow for increased customer service. HP’s strategy in relation to its customers focuses on two primary points, improving customer experience and extended support for customers, the merger will allow for a greater support and the combination of HP and Compaq’s customer support will allow for the best practices to be taken from both companies. Internal operations must be considered, the current procedures, processes and functions need to be carefully managed to avoid having overly complex methods, they should be simplified as much as possible before being fully implemented. Failure to manage internal operations will result in the company suffering, this can be solved by implementing dynamic processes that can be changed as problems arise. Learning is important for a company to grow and succeed, there are multiple strategies to gain insight about a company or profession but most include some form of researching other companies.
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