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BSB51915 Diploma Of Leadership And Management Effectiveness

tag 1 Download 4 Pages / 996 Words tag 11-03-2020


This is an individual assessment. For this task, you are required to demonstrate the skills and knowledge required for liaising with stakeholders about the performance of the team. If you need help understanding any questions, ask your assessor to explain.

In response to a simulated business scenario, you will consult with your manager (your assessor in role-play), meet with your team to resolve any team performance issues, and write a report to your manager on the steps taken to resolve the performance issues.
1.Review the simulated workplace information for Apparel Brands Pty Ltd.
2.Initiate a meeting with your manager (the assessor) to ensure you obtain advice from outside the work team.
3.Consult with your manager (the assessor) to discuss team performance issues. Use your notes from Assessment Task 2 to provide the basis for this discussion.
4.Discuss your own solutions to improve team performance and achieve team goals. During your consultation:
a.note suggestions from your manager (the assessor) to implement with team/individual team members
b.note any information provided by your manager to be given to team members.
5.Meet with team members to resolve performance issues as discussed with the manager. For example, you may help or coach team members to improve their performance. Review the third-party report in Appendix 2 to ensure you are familiar with the task requirements.
6.Write a report for your manager on resolution of team performance issues:
a.Describe how you maintained an open communication process between stakeholders (manager, team).
b.Describe how you were able to initiate and maintain this communication process so that input from outside the team could contribute to team performance.
c.Describe your evaluation of team performance and rationale behind corrective actions in order to provide evidence of your knowledge of: behaviour to build team cohesion to support team members to achieve goals through coaching, mentoring, training, etc.
iii.resolution techniques or strategies.
d.Describe corrective actions you have actually taken to ensure team goal/s are achieved.
7.Ensure each team member completes the third-party report on your corrective actions performance using the template provided in Appendix 2.
8.Submit all documents to your assessor. Ensure you keep a copy of all work submitted for your records.
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Total 4 pages

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