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Part A – Written or Oral Questions
Part B – Written or Oral Questions
The workplace issues need resolving of conflicts at an immediate manner. The possible solutions which can be used are:
Rapport is a two way connection among individuals so for building a rapport the great communication is necessary which must include:
When a person deals with people from different cultures then for building rapport it is important to look for what is acceptable and what is not. For example shaking hands is acceptable at a few places and not acceptable at other places (Kieckhaefer, Vallano and Schreiber Compo, 2013). One must communicate in an effective manner for building rapport. Diversity must be appreciated and it is important to keep in mind that each person is unique and brings a different attribute to the workplace. There is the need of mutual respect and being mindful while using words and sentences.
Mutual respect is important for building Rapport
One must keep in mind that everybody is different and has a different quality which is brought to the workplace.
One must practice a deeper level of awareness and should take care of the words being used.
One must pay attention to own words and own actions and in case there is something spoken or acted without any thought the time the work relations might get damaged without any realisation therefore it is important to think about the words before actually speaking
The networking introductions are important. When a person gets connected to other person it takes around 30 seconds of making a perception about the other person. The tips for networking introductions are as below:
The relationships can be maintained through networking by following below steps:
The four important leadership skills are:
The Privacy Act 1988 has a set of ideologies known as the National Privacy Principles (NPPs). These ideologies give descriptions of individual and responsive information as below:
"Eisenhower Principle" was used to appropriately organize the employee workload and preferences. The principle suggested that the great time managing is being successful and well-organized. So, time has to be spent on things that are significant and not only the ones that are insistent. The urgent and important acts must e distinguished as below:
Source: (Hoover medal is presented to president Eisenhower for leadership, 1961)
Eisenhower's Urgent/Important Principle assists in quickly identifying the acts that have to be focussed on, and the ones one’s that have to be ignored.
Questions that can be useful to understand if the workers are satisfied or not are:
The guidelines include that the employers have to know the roles and duties as per federal anti-discrimination laws and the discrimination at work/ recruiting can be overcome by
As per this model, there are three types of cultures:
There are so many tools available on Internet for tracking the work force and networking opportunities and customise tools can also be used for the same. Those available on Internet are –
The fair work at 2009 takes care of the workers in case of unfair dismissal. There isn't any particular rule regarding bullying at the workplace. The legal implications exist only in case of discrimination with respect to disability, sex, racial category or age. The employees can file a complaint for stopping the bowling and unfair dismissal. This complaint can be filed with the Fair works commission and the workers get a response from the employer for the complaint and there is a need for agreement of jurisdiction hearing in case it is required.
While working in teams, conflict will generally occur therefore it is significant to have identification so that the business goals or teams confidence do not get affected. There are different causes because there are different personalities and viewpoints with differing roles in the business. The conflicts can be due to below reasons:
For managing the conflicts business can:
A few times serious conflict dispute resolution procedure which has
The milestones are important tools which are utilised for recognising the particular points with respect to the timings of the project. These can be termed as the significant points of differences and these take place once a specific number of tasks have been accomplished like starting a project, its ending date, external audit, checking of budget, etc. The responsibilities which are around various milestones are:
Berdahl, J. and Moon, S. (2013). Workplace Mistreatment of Middle Class Workers Based on Sex, Parenthood, and Caregiving. Journal of Social Issues, 69(2), pp.341-366.
Hoover medal is presented to president Eisenhower for leadership. (1961). Electrical Engineering, 80(3), pp.223-223.
Kieckhaefer, J., Vallano, J. and Schreiber Compo, N. (2013). Examining the positive effects of rapport building: When and why does rapport building benefit adult eyewitness memory?. Memory, 22(8), pp.1010-1023.
Lawson, K. (2006). Successful leadership skills. Hauppauge, N.Y.: Barron's.
Sparke, M. (2001). Networking globalization: a tapestry of introductions. Global Networks, 1(2), pp.171-179.
Steijn, W. and Schouten, A. (2013). Information Sharing and Relationships on Social Networking Sites. Cyberpsychology, Behavior, and Social Networking, 16(8), pp.582-587.
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