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BSB61015 Advanced Diploma Of Leadership And Management

tag 0 Download 8 Pages / 1,954 Words tag 10-11-2020


Scenario 1

You are the Operations General ManagerofA2Z Solutions Pty. Ltd, a Realty firm. You are responsible for the day-to-day running of the company. You oversee the coordination of activities that occur within the Residential, Commercial, and Investments branches of the company. You are responsible for overseeing projects which affect operations of the organisation asa whole. You work with the HR manager to coordinate systems and projects to achieve cooperation and coordination across the company.

WHS Incident

A WHS incident recently occurred at the Commercial office of A2Z Solutions Pty. Ltd. Although it is the Commercial Manager’s responsibility to investigate WHS incidents, they have not done so. You decide to step in. In accordance with the recently implemented WHS management system you must:

investigate incidents

complete an incident report

perform risk assessment

update risk register.

The records you create of the incident need to be submitted to the HR Manager (assessor) for storage as per records management policy.

One of the agents heard calls for help, managed to open the exit and help the client.

Not realising what had happened, or the seriousness of the accident, the agent criticised the client’s high heels, implying that such a thing would never happen to a man. ‘Any sensible woman would take the lift’.

The client was humiliated.

The client was taken to the Royal Women’s Hospitalby ambulance.

She is threatening to sue A2Zfor injuries, loss of income and mental trauma.

Another agent noticed a strange odour and an oily substance on the stairwell.

This agent reported the incident verbally to the Commercial Realty Manager.

This incident has only just become known to the HR manager, who has been contacted by both the client’s lawyer and the Office of the Human Rights Ombudsman.

Several incidents in which managers have failed to undertake WHS management system responsibilities haveoccurred recently. For example, record-keeping has been incomplete.

Consultation with agents, WHS committee meetings not occurred.

The organisation’s original target was to reduce the number of WHS incidents by 25%; however, after initial success, enthusiasm for the system has worn off and incident rates are only just lower than they were when the system was initiated.

Scenario 2

You are the Operations General Manager at A2Z Solutions Pty. Ltd. You have recently investigated a serious WHS incident.You have determined that the incident may represent a systemic breakdown in compliance with the organisation’s WHS management system. This system has only recently been implemented and clearly the requisite practices have not been embedded.Your legal and ethical responsibility is clear. You have a legal and ethical responsibility as a manager to minimise workplace hazards. You need to ensure managers are aware of and comply with the following responsibilities under the WHS management system and WHS legislation:

consult with agents on WHS issues to continually identify any potential risks

regularly conduct WHS committee meetings to address risk across the organisation

regularly assess potential workplace hazards

act proactively to reduce risk

update the risk register.You have decided to prepare a presentation to managers to ensure compliance. Your objective is to ensure a smooth implementation of the WHS management system. Accordingly, you don’t want to single out or embarrass any one manager. Rather, you want to ensure enthusiastic support by underscoring the importance of implementation of the WHS management system with respect to A2Z’s mission and organisational goals.

You will need to ensure you demonstrate and support ethical attitudes and practices.

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Total 8 pages

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My Assignment Help (2020) Advanced Diploma Of Leadership And Management [Online]. Available from:
[Accessed 10 August 2022].

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