Your Manager has called you into a meeting. The Manager has set the scene telling you that;
You have been directed to produce a report in Word format to improve the environment of this workplace by analysing your own Emotional Intelligence and developing the Emotional Intelligence of staff. In this first report you are showing how well you understand the environment.
Everyone will have a workplace, family, sporting club or other relationships that can be used to provide examples from your own experiences as the basis of this report, making use of the Learning Materials to help guide the answers.
Providing references through some additional research to support your ideas in some sections will be highly valued.
Before you can improve the Emotional Intelligence (EI) of your staff you need to do a detailed evaluation of yourself using an appropriate tool or method to provide examples of your own (EI). Some options to consider include a personal SWOT analysis, a workplace 360 degree evaluation or an online emotional intelligence test. Submit the tool as evidence in your assessment as an appendix to this assessment. This tool is not part of the Word Count.
Describe how you will use feedback from others as you analyse your own Emotional Intelligence for Parts a, b, c and d above.
Consider how well or how poorly you respond to the emotions of others. Consider yourself critically - knowing that we could always manage situations differently or in a better way.
Refer back to the Learning Materials to demonstrate the principles and strategies of EI.
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