BSBLDR511 Develop And Use Emotional Intelligence

Using the Johari Window model for self-awareness, critically analyse your own findings and those of your associates to reflect on what you have learned about yourself. Write based on the assessment results you have gathered. Discuss key areas of strengths and areas for improvement. In particular, review major differences between your self-assessment and those that you received from your chosen two associates.

In Part 1, critically compare your results with those of the two people who evaluated you. In your analysis, use the 4 quadrants of the Johari Window i.e. Open, Blind, Hidden, Unknown.

 

In Part 2, analyse your strengths and weaknesses based on your own survey results and discuss possible improvements.

 

In Part 3, reflect on what competencies you would like to develop in order to function well as a global citizen. Provide practical examples with the assumption you work in a culturally diverse global organisation.

Emotional Intelligence refers to capability of the individuals that can help an individual in recognizing his emotion along with that the other people. Emotional Intelligence can help in discerning between the various feelings and labelling them in an appropriate manner. It can help in the process of guiding thinking along with behaviour and it can help an individual in adjusting the emotions so that they can adapt to the environments (Joseph et al. 2015). This reflective essay talks about my results in relation to Johari Window with that of the other two people who have evaluated me. It makes use of 4 quadrants of Johari Window for analysing results. The reflective essay also elaborates on strengths along with weakness on the basis of survey results and the improvements that can be made in relation to weakness of an individual. The reflective essay also reflects on the competencies that can be developed which can help an individual in functioning as global citizen.

The Johari Window Model focusses on four aspects: Open, Blind, Hidden and Unknown that can act as a coaching tool for an individual. The qualities in relation to my personality that are known by me and the other people are in relation to my interpersonal skills and my empathetic ability (McCleskey and Berrios 2016). I think that both I and the people around me are aware of these skills and these qualities of mine are openly acknowledged by other people. The blind spots in relation to my personality are the ones that are not known by me but they are the qualities that are acknowledged by the other people. The part that is not known by me and known by the other people is that I am intuitive and creative (Shamoa-Nir 2017). These traits of my personality have not yet been discovered by me but they have been known by the other people. The third quadrant refers to the traits that are the ones that are known by me but they are not known by the other people. I know that I have listening skills that helps me in solving the problems of other people and in finding the solutions to the problems. Fourth quadrant is indicative of the unknown area that is unknown to myself along with the other people. The fact that is unknown both to me along with the other people is that I have persuasive ability that can greatly help me in convincing the other people. There were two other people who had evaluated me on the basis of the Johari model. The two people who have evaluated me have found out that the other people are not aware of my empathetic ability (Cabello et al. 2016). The results of the other people highlighted the fact that the other people are not aware of my creative nature and this is where it differed with other people. The evaluation carried out by the other people revealed the fact that the other people are acquainted with my listening skills whereas I had found that the other people did not know about this ability. On the basis of fourth quadrant, it was found that the other people had knowledge about my persuasive skills and that they felt that I was endowed with great about my persuasive skills (Ruvalcaba-Romero et al. 2017).

The strengths that I have discovered is that I have great amount of listening skills that can help me in understanding the point of view of other people. Good listening skills can help the workers in becoming more productive within an organization. The ability of listening can allow the workers in building strong rapport with the co-workers along with managers that can help an individual in growing in an organization (Rasheed 2015). The strengths that I have in relation to communication skills and the empathetic ability are crucial for functioning in the present era. The communications skills can help me in conveying my ideas to the other people in the right manner (van der Linden et al. 20170. It can help me in communicating about my thought process to the other people that can help me in my professional development. I am endowed with the empathetic ability that can help me in understanding the problems that the other people are facing around me that can help me in becoming popular among a large group of people. On the basis of the survey result, I found out that my weakness lie in the arena of my creativity that can be improved by doing practical tasks which can be beneficial for improving my creative faculties. The creative faculties can prove to be crucial in relation to my professional domain and it can help me in excelling in my profession (Bahadori, Shiri and Mahdizade 2015). The creative faculties can help me in gaining innovative ideas that can help my business in surviving within the competitive environment. My creativity can be increased by talking with the mentors in my organization that can help me in sharpening my creative abilities. The faculty of intuition can be improved by undertaking studies that explores the relationship between cause and effect in relation to different causes (Khatoon 2018). It can help me in sharpening my instinctive abilities that can greatly help me in my life.

The competencies that I would like to develop for functioning as global citizen are my communication skills along with my empathetic abilities. Good verbal along with communication skills can help in the aspect of delivering along with understanding information in a quick and accurate manner that can help me in evolving as global citizen (Tran 2018). It can help in sharing meaning that can help me in communicating my ideas along the right lines. Being empathetic can help me in understanding the problem that the people from the minorities and the diverse backgrounds have to face that can greatly help me in winning the favour of other people in the event of working in an organisation (Saxena 2015). I work in a culturally diverse global organization called Scentre Group Limited that has a lot of employees from the indigenous groups of Australia. Building on my communication skills can help me in effectively carrying out conversation with the Aboriginal along with Torres Strait Islander people in the organization.

Emotional Intelligence is indicative of capability of individuals which can be useful for an individual for recognizing emotions. The quality that I know about along with the other people are in regard to my empathetic nature along with interpersonal skills. The people around me are aware of these skills and it is widely acknowledged by the people around me. Neither I nor the people around me know about my persuasive ability which can be useful for an individual in convincing the other people. The quality that I would like to develop that can help me in functioning like a global citizen are communication along with empathetic abilities. Verbal skills can help me in understanding information in the right lines and it can be of great use in emerging as a global citizen. It can help me in the understanding of information that can increase my efficiency in relation to my profession. It can be useful for the sharing of meaning that can help in communication of important information within the framework of an organization.

Bahadori, M., Shiri, A. and Mahdizade, H., 2015. Ranking Feedback and Disclosure Mechanisms based on Johari Window Model in order to Enhance Organizational Communications.

Cabello, R., Sorrel, M.A., Fernández-Pinto, I., Extremera, N. and Fernández-Berrocal, P., 2016. Age and gender differences in ability emotional intelligence in adults: A cross-sectional study. Developmental Psychology, 52(9), p.1486.

Joseph, D.L., Jin, J., Newman, D.A. and O'boyle, E.H., 2015. Why does self-reported emotional intelligence predict job performance? A meta-analytic investigation of mixed EI. Journal of Applied Psychology, 100(2), p.298.

Khatoon, S., 2018. Developing life skills approach in the teaching-learning process based on Johari window model: dealing with change. research journal of social sciences, 9(6).

McCleskey, J.A. and Berrios, R., 2016. New directions in leadership: Emotional intelligence, leadership emergence, and perceived organizational justice. 2015-2016 OFFICERS President President-Elect Program Chair Program Chair-Elect, p.349.

Rasheed, S.P., 2015. Self-Awareness as a Therapeutic Tool for Nurse/Client Relationship. International journal of caring sciences, 8(1).

Ruvalcaba-Romero, N.A., Fernández-Berrocal, P., Salazar-Estrada, J.G. and Gallegos-Guajardo, J., 2017. Positive emotions, self-esteem, interpersonal relationships and social support as mediators between emotional intelligence and life satisfaction. Journal of Behavior, Health & Social Issues, 9(1), pp.1-6.

Saxena, P., 2015. JOHARI WINDOW: An Effective Model for Improving Interpersonal Communication and Managerial Effectiveness. SIT Journal of Management, 5(2), pp.134-146.

Shamoa-Nir, L., 2017. The window becomes a mirror: the use of the Johari Window model to evaluate stereotypes in intergroup dialogue in Israel. Israel Affairs, 23(4), pp.727-746.

Tran, B., 2018. Communication: The Role of the Johari Window on Effective Leadership Communication in Multinational Corporations. In Social Issues in the Workplace: Breakthroughs in Research and Practice (pp. 135-160). IGI Global.

van der Linden, D., Pekaar, K.A., Bakker, A.B., Schermer, J.A., Vernon, P.A., Dunkel, C.S. and Petrides, K.V., 2017. Overlap between the general factor of personality and emotional intelligence: A meta-analysis. Psychological Bulletin, 143(1), p.36.