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BSBWOR404 Develop Work Priorities

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Question 1.

Describe the steps involved in the effectively planning a work schedule.

Question 2.

Why is it prudent to ensure that your organisation keeps accurate and thorough records of your achievements?

Question 3.

Explain what professional development means. If you identify technical and/or interpersonal skills gaps, what actions might you take to close the gaps?

Question 4.

How could you use business technology to improve your performance and for professional development purposes?

Question 5.

What feedback might you receive from an external supplier in contrast to the feedback you might expect from a member of your work group? What will influence the quality of the feedback and how will the feedback from these sources be related to an assessment of your skills gaps?

Question 6.

Why is it important for you to take responsibility for your own work tasks ans ensure that you are getting feedback to fulfil your role?

Question 7.

What processes could you use to self assess your work?

Question 8.

How do you know whether your work is meeting the standards expected by your organisation?

Project 1.

Part 1

Prepare a work plan to show how you manage your daily, weekly and long -term activities

Your plan should outline and support your work goals and objectives. Activities should be prioritised in order of importance, reflect realistic timeframe and identify the resources required to complete the activities.

Part 2

Write one to two paragraphs in response to teach of these questions.

  1. What actions should you take if your priorities change or if you were not meeting your work plan?
  2. How should you review your work performance to ensure that you are meeting organisational requirements?
  3. What procedures should you follow to assess your own learning needs as part of a continuous learning and improvement process?
  4. What types of technology could you use to assist you in planning and monitoring your own work and the work of others?
  5. Why is it necessary to build a portfolio of your own learning achievements and to ensure that this info is recorded in the database of any organisation for which you are working?

Project 2.

Using the table record the behaviours, skills and knowledge that you believe a professional manager should possess.

Self-assess whether your current behaviours, skills and knowledge are at the required level.

For those who believe that they are able to demonstrate the required characteristics, provide details of the circumstances. An example might be that you learnt about corporate governance during a course on Australian corporation legislation and you apply relevant legislation in your role as the organisation’s secretary.

If you are not able to demonstrate a particular characteristic, explain why. It might be because you have not developed the required behaviours, skills, or knowledge. It could be because you are not employed or do not have a management role. Remember that there are many ways to demonstrate behaviours/skills/ knowledge. The captain of the netball team is likely to have a leadership skills. A parent who is on the school advisory council will know about how to conduct a meeting

Management                         I am able to demonstrate the behaviours

behaviours, skills and

knowledge                            skills/knowledge

I am able to demonstrate the behaviours/skills/knowledge

Describe the circumstances. If you are not able to demonstrate the behaviours/skills/knowledge, provide reason



Hardly Ever






















Obtain feedback using an appropriate method

Explain your process that you used to obtain the feedback. Include examples of the questions that you asked.

Summarise the feedback that you were given.

Using the management behaviours/skills/knowledge list, the self-assessment and the feedback from others, select three characteristics which you will try to improve develop over the next four weeks. Prepare an action plan which contains details of any informal or formal training development activities you will undertake in order to improve your competence. Specify how you will know whether or not you have achieved your professional development plans.

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