country
$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!

BUS101 Business Communication Assessment

tag 0 Download5 Pages / 1,102 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT
  • Course Code: BUS101
  • University: Kaplan Business School
  • Country: United States

Question:

Using this information as a starting point, conduct further research to find out what else could be done to improve communication to all stakeholders. This research will be based on topics (the communication process; barriers to the communication process; channels of communication; social media communication principles; group decision making and stakeholders)

Research covers all areas outlined in the instructions within the word limit

· Discussion is of appropriate depth and all aspects of the discussion are relevant to the situation
· Analysis demonstrates critical understanding and results in valid judgements and recommendations
· Discussion equitably compares the perspectives of different sources
· Discussion is supported by a substantial range of credible, current sources (references)
· Argument is persuasive and is ordered logically

 

Answer:

Introduction 

The purpose of this report is to conduct a research on the communication facility of the stakeholders for suggesting ways for improvement. The discussion analyzes the communication process, barriers and principles of stakeholders and identify the reasons behind the noticeable gaps in communication. Following this the paper overviews the events and identifies the reasons and people responsible for the issue. The content of research is backed with communication theory and conclude with the key information and findings of the research. Finally the report recommends two strategies the government or council should implement to improve disaster management communication in the future.

Overview of the situation 

The tremendous flooding throughout Queensland in early January 2011, rendered theree quarters of the state a disaster zone. The City Council and the Meteorology Bureau anticipated damage of 40,000 businesses and homes across Brisbane due to the flood. An urgent communication between the Council and the residents as well as the businesses in the affected area was necessary. The stakeholders of the crisis included the council members, the business organizations and the residents of the city. The crisis was worsened due to the lack of proper communication faculty. Some of the communication channels had failed, there were power outages, and some communities were isolated. However, the M & C branch devised a campaign to provide with crucial information on the flood to the residents of the state.

 

Communication 

Based on the research, the city suffered serious communication issues during the flood and both the residents and the Council were affected by it. An integral aspect of disaster management is communication technology. The role of technology is equally important for all the different phases of disaster management namely response, preparedness, mitigation and recovery. Regular tools of communication like mobile phones may not work during natural calamities like floods, storms and cyclones. The protection provided by the disaster management forces should be immediate. The most critical problem with communication was power outages. As per communication theory, the processes involved with human communication is majorly based on technology, hence power cuts is the strongest barrier to effective and urgent communication. The roads being blocked during the Brisbane flood, there were issues with transportation and the disaster management could not travel to residential areas for spreading the word of mouth to people in jeopardy. Unstable network connections was another threat to communication. People could not reach out to either the Council or family members for help.

All the stakeholders of the crises were deeply affected by faulty communication facilities. A crisis like that required constant interaction between the disaster management teams and the residents who needed to be rescued. Apart from telecommunication applications, the city had an active social media which was initially used as a channel for spreading information about the imminent danger (Wattegamma 2014). These conduits were soon closed due to the lack of internet connectivity.  Even satellite signals and wireless modules of communication were obstructed because of the flood. The management and planning of emergency communications is intricately related to regulations and policies. Lack of regulatory and legal regimes  are reasons for failed telecommunications. The specialized services must cooperate horizontally at every level since it is as important as vertical mediums of communication during emergencies. The State Government along with the City Council is responsible for this crisis since they failed to establish links between telecommunication authorities, service providers and disaster coordinators. The enterprise of public communications have enjoyed monopoly, resulting to predicaments like these and hence the government should take necessary steps to curb their autonomy. According to the Shannon and Weaver model of communication theory, effective communication should consist of transmitting crucial information from the sender to the receiver. The disaster management resources of Brisbane lacked a proper transmitter and also suffered technical malfunctioning in the procedure of communication. The council was largely responsible for such mismanagement, as it evidently did not invest enough resources for effective communication during natural disasters or any other crisis. Further, the team responsible for communication management are too casual with their decision making process (Barlund 2017)  . Circumstances like these call for urgent communications between the State heads and the disaster management forces so that they can come together to strike out a plan for relief and recovery. The principles of communication in Brisbane are not concrete enough to unite people during disasters.

Conclusion 

The findings in the report indicate a vulnerability in technology-based communication. The units allotted with the responsibility of disaster management need better and more frequent interactions between each other for handling disasters and the affected people in a more effective way. The businesses were as affected as the residents during the disaster. The Council is responsible for not taking necessary precautions to avoid the occurrence of such circumstances. The city is not well adept with communication strategies during disasters and requires better and renewed polices both for communication and disaster management. There is also a noticeable lack of a proper announcement system for calamity preparedness.

Recommendations 

The state requires an ideal communication system, adhering to the Shanon and Weaver model. The flow of communication will be most effective if divided into sections of sender, receiver and channel. The disaster management will need to make tangible investments on emergency power plants and information technology for effective communication during emergencies. The disaster management team may also introduce satellite and radio based communication since the internet cannot be availed during natural disasters. Satellites are capable of transferring data and information to geographically relevant places and does not succumb to damage during disasters unlike telephonic and other media and internet-based modes of communication. Radio networks are equally resistant to calamities and climatic factors. For better management of communication during disasters, the corresponding council may implement wireless communication which is modelled exclusively for emergency purposes. An emergency number or a connection that is fixed and government approved would help in critical times. This system should be simple and public friendly, centralized and uniform, accessible to all sections of the society.

 

References :

Austin, E.W. and Pinkleton, B.E., 2015. Strategic public relations management: Planning and managing effective communication campaigns. Routledge.

Barnlund, D.C., 2017. A transactional model of communication. In Communication theory (pp. 47-57). Routledge.

Bohensky, E.L. and Leitch, A.M., 2014. Framing the flood: a media analysis of themes of resilience in the 2011 Brisbane flood. Regional Environmental Change, 14(2), pp.475-488.

Rakshit, S.K., International Business Machines Corp, 2014. Communication management method and system. U.S. Patent 8,775,530.

Ryan, B., 2010. Community communication during the Queensland floods.

Wattegama, C., 2014. ICT for disaster management.

OR

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2020). Business Communication Assessment. Retrieved from https://myassignmenthelp.com/free-samples/bus101-business-communication-assessment.

"Business Communication Assessment." My Assignment Help, 2020, https://myassignmenthelp.com/free-samples/bus101-business-communication-assessment.

My Assignment Help (2020) Business Communication Assessment [Online]. Available from: https://myassignmenthelp.com/free-samples/bus101-business-communication-assessment
[Accessed 24 May 2020].

My Assignment Help. 'Business Communication Assessment' (My Assignment Help, 2020) <https://myassignmenthelp.com/free-samples/bus101-business-communication-assessment> accessed 24 May 2020.

My Assignment Help. Business Communication Assessment [Internet]. My Assignment Help. 2020 [cited 24 May 2020]. Available from: https://myassignmenthelp.com/free-samples/bus101-business-communication-assessment.


If you are having trouble on how to write an annotated bibliography, you are better off at the hands of qualified experts. At MyAssignmenthelp.com, we have over 5000 experts at your service to deliver dynamic content. Incorrect citations and validations reduce the authenticity of the material. Thus, the bibliography needs to be 100% accurate. Our experts are proficient in their services and are aware of the annotated bibliography format. This helps in raising the prospect of you garnering more marks. Authentic Annotated bibliography can also be achieved through our online reference generator like the Harvard bibliography generator.

Latest Management Samples

MMP111 Introduction To Property

Download : 0 | Pages : 10

Answer: Introduction This report of property analysis provides all detailed descriptive analysis of local residential property market and examination of properties within local market. In this all the fundamental principles, concepts and methods of property valuation and analysis have been taken and followed herewith. It will enlighten the pros and cons of each type of property within the local purview of residential market that is whether to i...

Read More arrow

ACC 305 Costing And Pricing Issues For Australian Freight Transport Company

Download : 0 | Pages : 5

Answer: Memorandum  Memo to: Board of Directors Company: Jayde Transport From: ABC Consultancy Firm Subject: Discussion of costing and pricing policies Date: 09/01/2018 As per the discussions which were held in the meeting the company Jayde Transport needs to revise the current pricing strategy and also introduce a proper costing procedure which can improve the business’s profits. Jayde Transport is an Australian Freight Transpo...

Read More arrow

BCO6185 Analysis Of Mobile Application Of Amazon For Business And IT Sector

Download : 0 | Pages : 8
  • Course Code: BCO6185
  • University: Victoria University
  • Country: Australia

Answer: Introduction: E-Commerce is referred to the commercial transactions that is done through internet. E-commerce has become one of the most trending topic in the business and IT sector (Wang, Wang and Liu 2016). Among several e-commerce transactions, the B2C is directly connects the business with the customer. B2C is a transaction where an organization sells its services and products to the consumers directly (Chiu et al. 2014). The sele...

Read More arrow

HI2011 International Expansion For Social And Economic Opportunities

Download : 0 | Pages : 17
  • Course Code: HI2011
  • University: Holmes Institute
  • Country: Australia

Answer: Introduction The advancement in the business field signifies the innovations and the implementation of the useful strategies. These strategies are directly related to the target market in which the company is operating in. Several characteristics of market plays active role in modifying hte strategies incorporated by the business organisation (Arnold 2013). The study reflects on the business expansion of ANZ bank, which has acquired the...

Read More arrow

ITECH 1006 Database Management Systems For First Normal Form

Download : 0 | Pages : 6
  • Course Code: ITECH 1006
  • University: Federation University
  • Country: Australia

Answer: Assumptions During the development of ERD the assumptions those have been made are as follows: Between the start and end date of the project the payment should be done by the payee. The project could have different types of clients Various payments are also available for one project Non staff member can also be the lead of the project     Normalization First Normal form: Each entity associated to the table mu...

Read More arrow
Next
watch

Save Time & improve Grade

Just share Requriment and get customize Solution.

question
We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits

1,316,470

Orders

4.9/5

Overall Rating

5,074

Experts

Our Amazing Features

delivery

On Time Delivery

Our writers make sure that all orders are submitted, prior to the deadline.

work

Plagiarism Free Work

Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.

time

24 X 7 Live Help

Feel free to contact our assignment writing services any time via phone, email or live chat.

subject

Services For All Subjects

Our writers can provide you professional writing assistance on any subject at any level.

price

Best Price Guarantee

Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.

Our Experts

Assignment writing guide
student rating student rating student rating student rating student rating 5/5

416 Order Completed

95% Response Time

Tyler Moore

MBA in Accounting

Washington, United States

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1758 Order Completed

99% Response Time

William Martinez

MS in Biology

Washington, United States

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

2279 Order Completed

97% Response Time

Zachary Perez

PhD in Computer Science and Information System

Washington, United States

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1692 Order Completed

98% Response Time

Alfred Dodd

PhD in Computer and Information Science with specialization in Database

Wellington, New Zealand

Hire Me

FREE Tools

plagiarism

Plagiarism Checker

Get all your documents checked for plagiarism or duplicacy with us.

essay

Essay Typer

Get different kinds of essays typed in minutes with clicks.

edit

GPA Calculator

Calculate your semester grades and cumulative GPa with our GPA Calculator.

referencing

Chemical Equation Balancer

Balance any chemical equation in minutes just by entering the formula.

calculator

Word Counter & Page Calculator

Calculate the number of words and number of pages of all your academic documents.

Refer Just 5 Friends to Earn More than $2000

Check your estimated earning as per your ability

1

1

1

Your Approx Earning

Live Review

Our Mission Client Satisfaction

The work was great I loves how fast the work was done. The prices was great it was not expensive

flag

User Id: 433071 - 24 May 2020

Australia

student rating student rating student rating student rating student rating

The expert didn't address all aspects of the assignment also didn't get my solution on time

flag

User Id: 430334 - 24 May 2020

Australia

student rating student rating student rating student rating student rating

Assignment looks amazing. I hope to score well. Will soon share my grades. I would recommend people like me who are working for livelihood and have studies to complete to take up this site as your best buddy.

flag

User Id: 432467 - 24 May 2020

Australia

student rating student rating student rating student rating student rating

Team My Assignment, you are the best. Assignment was done and submitted and as a result, grade marking was 80. Once again thanks so much

flag

User Id: 392423 - 24 May 2020

Australia

student rating student rating student rating student rating student rating
callback request mobile
Have any Query?