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BUS5BIM Business Information Systems Management

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  • Course Code: BUS5BIM
  • University: La Trobe University
  • Country: Australia

Question:

Business Scenario for coffee vending machine

There’s nothing like a hot cup of coffee to help you start off the day. Coffee dispensing machines are designed to give you a fresh experience every time. Machines are easy to use and are specifically calibrated to provide the right amount of water, temperature and blend every time. Coffee machines offer a wide range of blends, so no matter what you are in the mood for, you will be able to find the right cup of coffee to suit your tastes. For this assignment consider the following test scenarios for a coffee vending machine and complete the below mentioned tasks.

Task:

Consider the test scenarios for a coffee vending machine and identify the business and IT goals from this scenario and model the scenario into three stages using Visio.

  1. Identification of business and IT goals in this given scenario

  2. Model the scenario into three stages (stage1: complete coffee wending machine model, stage 2: analyse the model and stage 3 how IT can implement that model) using Visio (Marks: 4.5%). Note: your models must show how to reduce the non-alignment gap between business and IT.
 

Answer:

Business identification and IT goals

This particular report is focused on the development of a coffee vending machine and its internal processes to be followed for its successful implementation. The aim of the system is to increase the efficiency of the process whenever a user will request for coffee by inserting coin into it..  In order to reduce the errors in the coffee vending machine advanced level of set up are acquired to be done.  For dispensing coffee according to the request of the consumers the coffee vending machine should be improved perfectly with an additional feature of coin dispenser management.

Advanced Information Technology, plays important role for implementing as per the requirement of the consumers.  With the help of technical excellence the process flow will become easier and secured as well. The information can be stored accurately and also will be fetched appropriately.  In order to process and transmit all necessary information within the coffee vending machine Information Technology is very much helpful.  Thus, it can be said that the aim of the Coffee vending machine is to produce on-time, quality coffee for their consumers with an additional coin dispenser application.  With the new vending machines after inserting coin the consumers will be able to get coffee and even if they wish to cancel their request or order they can. Immediately after cancelling the request, the coin will be dispensed from the coin dispenser section.

 

Figure 1: Process flow model of the coffee Vending Machine

(Source: Created by author)

 

References

Mesias, M. and Morales, F.J., 2014. Reliable estimation of dietary exposure to furan from coffee: an automatic vending machine as a case study. Food research international, 61, pp.257-263.

Thakwani, D. and Tripathi, N., 2016. Plc based change dispensing vending machine using image processing technique for identifying and verifying currency.

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