Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!
loader
Add File

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

Guaranteed Higher Grade!

BUS6012 Business Operations And Systems

tag 0 Download 19 Pages / 4,639 Words tag 11-08-2021
  • Course Code: BUS6012
  • University: Birmingham City University
    icon

    MyAssignmentHelp.com is not sponsored or endorsed by this college or university

  • Country: United Kingdom

Question:

Title: Ocado a 'retailer for the future' (2010). What is the future for Ocado after Morrison goes to bed with Amazon?

You may find the information for Ocado retailer UK online, in Keynotes in the Library, Company reports, cases online, and the financial press. The literature sources should be books, journals, refereed papers and appropriate online sources. You should find the sources of information that you will use to deliver the three assessment parts. Your submission should address the following 3 Parts:

Part 1

Using the specific operations performance objectives it can be argued that Ocado is focused on satisfying its customers’ requirements for fast and dependable services at a reasonable market price, through strategic partnerships that assist its customers to improve the services they offer. Specifically you should:

  • Outline the essential components for ‘effective business operations management’ (creating value for the customer) for Ocado’s operation within the UK.
  • Use a soft systems methodology to evaluate the issues Ocado might face if they decide to introduce hybrid facilities to allow their customers to continue ‘order goods online and have these delivered to the door’ as well as opening new stores to compete in the market place (since the shock of Morrison joining forces with Amazon). Support your discussion with appropriate business operations models (i.e. operation strategy performance (priorities) model, customer value, the service gap model, four v’s profile etc.).
  • You should compare and contrast different models used by the sector in which Ocado operates and recommend appropriate solutions to continue being competitive in the market, make easier for customers to select and buy their products (issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications, sustainability etc.).

Part 2 

For the new system you should include Root Definition, CATWOE and produce a detailed “Rich Picture” (hand drawn) to fully illustrate your answer. Your rich picture must indicate the problems well as the solution. 

By means of a business process plan illustrate the changes including “AS IS” and “TO BE”. Detailed explanations of both plans are required and support your discussions with relevant literature. 

Part 3 

Discuss how the managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process

Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for Ocado). (Balanced scorecard charts are not included in word count but discussion on each prospective is included.

Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion.

Download Sample Now

Earn back the money you have spent on the downloaded sample by uploading a unique assignment/study material/research material you have. After we assess the authenticity of the uploaded content, you will get 100% money back in your wallet within 7 days.

Upload
Unique Document

Document
Under Evaluation

Get Money
into Your Wallet

Total 19 pages

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2021). Business Operations And Systems. Retrieved from https://myassignmenthelp.com/free-samples/bus6012-business-operations-and-systems/report-on-ocado-plc.html.

My Assignment Help (2021) Business Operations And Systems [Online]. Available from: https://myassignmenthelp.com/free-samples/bus6012-business-operations-and-systems/report-on-ocado-plc.html
[Accessed 04 October 2022].

My Assignment Help. 'Business Operations And Systems' (My Assignment Help, 2021) <https://myassignmenthelp.com/free-samples/bus6012-business-operations-and-systems/report-on-ocado-plc.html> accessed 04 October 2022.

My Assignment Help. Business Operations And Systems [Internet]. My Assignment Help. 2021 [cited 04 October 2022]. Available from: https://myassignmenthelp.com/free-samples/bus6012-business-operations-and-systems/report-on-ocado-plc.html.


Stuck on Any Question

Our best expert will help you with the answer of your question with best explanation.

question
We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits

loader
250 words
Error goes here

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

We Can Help!

Get top notch assistance from our best tutors !
Excel in your academics & career in one easy click!

icon

Other Samples

Content Removal Request

If you are the original writer of this content and no longer wish to have your work published on Myassignmenthelp.com then please raise the content removal request.

icon

5% Cashback

On APP - grab it while it lasts!

Download app now (or) Scan the QR code

*Offer eligible for first 3 orders ordered through app!

screener
ribbon
callback request mobile
Have any Query?