The Baldrige Award is a well recognized program honoured by the US President to businesses and education, health care along with non-profit organizations that apply and are further evaluated to possess immense degree of merit in seven significant areas of performance excellence (NIST, 2018). The primary aim of Malcolm Baldrige Performance Excellence Program is to enhance the rate of competitiveness and performance of the organizations of the United States through the organizational evaluation and development to promote advantageous benefits to the US populace. The paper aims to evaluate the way Baldrige Performance Excellence Program aids US organizations to increase its overall performance.
It has been noted that the Baldrige Performance Excellence Program is recognized as a customer-sensitive federal transition agent who improves and propagates assessment criteria, further manages the Malcolm Baldrige National Quality Award. It has acts in order to acknowledge high degree of performance quality and provides global leadership in areas of knowledge and learning and allocation of effective strategies and performance practices, standards and methodologies (Lasrado, 2018). US organizations in order to receive the recognition offered by Baldrige, must have an exemplar organizational management mechanism which ensures persistent development and progress in the product delivery processes or services and further illustrates productive and proficient functional operations and facilitates ways of engaging as well as responding to the consumer base along with other stakeholders(Brown, 2013).
The Baldrige Performance Excellence program effectively provides regulatory solutions and thorough understanding as well as guidance for senior management of the organizations in order to evaluate the current performance of the organization and further establish an enduring improvement system throughout the business firms (Valmohammadi & Roshanzamir, 2015). This system thus facilitates the standards of Baldrige and makes it an ideal framework for the business enterprises to implement to develop the required innovation competences.
It has been noted that the Malcolm Baldrige National Quality Improvement Act passed by the US Congress in 1987 has undergone significant changes over the years in order to provide sustainability to the transitions in the market and to serve various industries as well as business enterprises in US (Lasrado, 2018). However, the criteria mentioned in Baldrige are regarded as non-prescriptive which further do not stipulate a particular structure and intend to concentrate on the significant approaches, deployment, knowledge and integration of organizational procedures (NIST, 2018). This approach aids to encourage the US business organizations in order to develop their own distinctive and innovative procedures in order to accomplish the requirements of the criteria. Furthermore, the Baldrige Excellence Program aims to focus on the organizational aims and objectives rather than the method to foster communication process, sharing and combination of ideas that leads to effective and innovative solutions (Lasrado, 2018). It further tends to avoid certain explanations in order to ensure that the Baldrige program can aid various types, sizes and level of organizational development.
Therefore, it can be stated that Baldrige Excellence Program rather than been recognized as an alleviated program must be perceived as a journey of development and transition which requires certain degree of dedication and enduring involvement from senior level management. Thus with the implementation of Baldrige Self Evaluation program, an organization can easily comprehend its current position in the market in terms of performance excellence.
Brown, M. G. (2013). Baldrige Award Winning Quality--: How to Interpret the Baldrige Criteria for Performance Excellence. CRC Press.
Lasrado, F. (2018). Organizations Achieve Excellence Through Quality Awards. In Achieving Organizational Excellence (pp. 27-36). Springer, Cham.
NIST. (2018). Baldrige Performance Excellence Program. Retrieved from https://www.nist.gov/baldrige
Valmohammadi, C., & Roshanzamir, S. (2015). The guidelines of improvement: Relations among organizational culture, TQM and performance. International Journal of Production Economics, 164, 167-178.