Describe about the Business Communication Skills for Leadership Capability.
Leadership capability and skills usually provides an effective and potential vision, inspiration and motivation to the entrepreneurs in order to supervise the gradual achievement of the fixed objectives. According to Carraher & Paridon (2015), in today’s competitive business world leadership plays an important role for an entrepreneur for comprising the foundation of own successful business. This particular business report will discuss the leadership skills, communication strategies, knowledge and way of working of a renowned Australian entrepreneur Steve Baxter, who has set a perfect example of transformational leader. This report will also explain the impact of the emotional intelligence, team facilitation, communication and leadership for a successful business operation.
Educational and professional experience of Steve Baxter and his present position
The educational background and professional experience of an individual has a great impact upon the career of an entrepreneur (Kiss et al., 2012). At the age of 15, Steve Baxter has left the school and has joined army, however, with a never ending passion for the modern technology, this individual has founded SE Net, which is Australia’s one of the first internet service providers. The second start up of Steve Baxter involves PIPE Networks with an Australian entrepreneur in the technological world, named Bevan Slattery. With these two successful start ups, Steve Baxter has became more influenced and motivated and has planned to launch more start ups programmes for providing a tough competition to the competitor entrepreneurs in Australia. Steve Baxter has been considered as the most successful mentor, investor and technological entrepreneur in Australia.
Major transformation employed by Steve Baxter
The major transformation employed by Steve Baxter involves its start up programmes like SE Net and PIPE Network. The provided internet services in various location of Australia were very strong even during its initial stage. Steve Baxter employs telecommunication system, which is of high-speed. Another major transformation suggests his employment of gaming accelerator in mobile. Steve Baxter is a successful tech entrepreneur in Australia, who involves large investing money upon several starts up programmes in Australia. Steve Baxter has become tech entrepreneur after the completion of apprenticeship programmes, where he has gained knowledge on field of telecom, guided weapon system and engineering. Steve Baxter has motivated his followers and the team member for achieving the established vision that is to make Brisbane as the epicentre (Daft, 2014).
Examples of communication abilities
According to Barrett (2013), the leadership communication has been proved for guiding the potential and current leaders for developing their capabilities of communication, which are required for the transformational leaders. The example of communication ability of Steve Baxter includes his skill of listening to others before providing any suggestions. The nonverbal communication such as eye contact, body language, tone of the voice and gesture also helps Another major example of communication abilities engages the open mindedness of Steve Baxter as this entrepreneur understands the necessity of following the trend in this modern technological era. Steve Baxter respects the viewpoint of every individual within his team and clarifies if there are any challenges they are facing, which may affect the organisational performances (Mayr & Mitter, 2015). Steve Baxter possesses a charismatic and knowledgeable appearance, which has been projected by his credentials, educational background and experiences from army.
Projected ethos by Steve Baxter
As mentioned by Baxter (2016), for the nature of the transformational leader, there are always positive kind of ethos, which can be exemplified with a strong and stable inner character and it is absent within the transactional leaders. The ethos followed by Steve Baxter suggests the honest, fair, truthful, ethical and honourable as integrity plays an important role for all the transformational leader. Steve Baxter to become a successful entrepreneur in today’s competitive business world. Steve Baxter communicates with adequate confidence and empathy in order to communicate clearly with the team members regarding the tasks for making his start up programmes appropriate. Baxter (2016) has mentioned that communication determines the nature of positive ethos as it denotes several communication actions of the transformational leaders such as skilled writing and speaking, sincere connection with the team members, sensitivity towards the existing intellectual differences (Fairhurst & Connaughton, 2014).
Revelation of emotional intelligence of Steve Baxter
Goleman et al., (2002) have referred that interpersonal skills and emotional intelligence are essential for the transformational leaders as it increases and measures the basic value of the leadership capabilities. Emotional intelligence employed by Steve Baxter has helped this entrepreneur for managing and identifying the emotions within himself and within the associated employees in his start up programmes. Both verbally and non-verbally Steve Baxter communicates with the employees for understanding their mental condition as it has direct impact upon their performances (Baxter, 2016). From various studies, it has been revealed that emotional intelligence is closely interlinked with the capabilities of the transformational leadership skill as it reflects the professional performance of a leader in overall manner (Baxter, 2016). Steve Baxter’s emotional intelligence can be considered as a perfect predictor of negotiation, performance, leadership and professional success in his particular field of technology. As the emotional intelligence of the leader has direct impact upon both the organisational performance and the employee performance, therefore, Steve Baxter always maintained a balanced emotional intelligence level in order to run own business in a smooth manner (Tourish, 2014).
Examples of leadership communication abilities
Emotional intelligence involves self-regulation, empathy, self-awareness, social skill and motivation and it enhances with the age. In order to increase the emotional intelligence, an organisation should refocus the entire training system for including the limbic system. Self regulation creates a suitable environment of fairness and trust, which changes with the transformation in the competitive world and it enhances the integrity for better performances (Wuestman et al., 2015). Motivation is embedded deeply for achieving the basic sake of achievement and unflagging energy, which helps to perform some tasks in better way than the previous manner (Hackman & Johnson, 2013). Steve Baxter thoughtfully considers the feeling of the employees with following empathy as it determines the processing factors of creating important intelligence decisions. According to Coulson (2016), the social skills move the transformational leaders towards their desired direction for culminating the other kind of dimensions of the emotional intelligence.
Role of communication in the transformational leadership accomplishments of Steve Baxter
With the constant changes in the customer’s preferences, there are drastic transformations in the entire internet world (Landström et al., 2012). Steve Baxter has thoroughly understood this internet revolution and how internet can change the daily life of every individual. Therefore, Steve Baxter cooperates with various companies of Australia for providing the internet services to more than 35,000 customers. The visionary and transformational leadership quality is greatly reflected in Steve Baxter’s launching SE Net (Baxter, 2016). In the era when thinking of internet was not so easy, Steve Baxter has made successful internet services only with employing transformational leadership skill. Later on, Steve discusses with the young generation through newspaper articles and blogs regarding the stories in behind the internet services of SE Net. Steve’s River City Labs in Brisbane helps those individuals who intend to start their dream projects in this co-working and non-profit place (Baxter, 2016).
Perception of others regarding the communication and leadership abilities of Steve Baxter
There are also instances in the life of Steve Baxter when social skills help to overcome challenges rather than employing of emotional intelligence. Even social skills help to get tasks done by the employees for the betterment of the enterprise. The evaluation of emotional intelligence suggests technical skills such as business planning, cognitive abilities and accounting in order to understand the effective changes in the business world. Ulvenblad et al., (2013) have stated that the higher level of emotional intelligence only confirms the fact that the individual possess the possibility or scope of being a great transformational leader.
In the provided video, Steve Baxter shares his mission and vision with the present audience in order to make a connection with them. The name of the speech is PIPE Networks by Steve Baxter, Co-Founder and the audiences are actual. The purpose of this video is to share his visions and way of start up programmes at initial stage. Rhetorical strategies and techniques suggest the gesture of Steve Baxter in this video is appropriate for conveying his messages. Steve Baxter uses various similes and imagery while providing speech (Baxter, 2016). The speech is logical and the logical fallacies imply propositional logic. Informative style has been followed for sharing own experiences with the audience and the speech directly focuses on the audience. Steve Baxter has used good vocabulary and comprehensible active voice to attract the present audience. Simple and short sentences are used and the visual strategies and tactics suggest suitable hand gestures. Even there is usage of photos and diagrams to elaborate the concept. Steve Baxter’s excellent verbal communication skill is apt for attracting the audiences.
Own learning about importance of leadership communication for Steve Baxter
A comprehensive and detailed analysis of the leadership communication of Steve Baxter enhances my own perception regarding the barriers, anticipation and effective and suitable strategies to overcome such challenges in order to become a successful communicating leader. This knowledge will be helpful for my career progression in customer service. Steve Baxter’s successful story of communicating transformational leadership capability inspires me to perform my own assigned tasks in proper manner. The ways of managing completely innovative start up programmes are quite comprehensible by Steve Baxter and it becomes successful only because of proper communication style and emotional intelligence skill, which is necessary for a transformational leader. With the effective and potential emotional intelligence, Steve Baxter interacted with the stakeholders directly as this reveals the true success of this tech entrepreneur of Australia, who dreamt to transform the scenario of the technological world with his innovative mind.
Own definition of leadership communication
Leadership communication plays a vital role within the organisation as it involves the effective way of interacting with the stakeholders in order to bring the best performances from them. Leadership communication involves both the verbal and non-verbal communication. In any successful leader’s portfolio, effective and potential communication holds the prior number before the other requirements. I have understood that leadership communication involves various adapting styles, which are solely depended upon the stakeholders’ interests and characteristics. Even the great aspect of effective communication is to be a good listener before providing any suggestion. Active listening process helps a great leader to ignore other interruptive activities, which may affect the possible responses of the leader. During the time of business operation of Steve Baxter, it was not so easy for a start up programmes because of technological challenges. However, Steve Baxter has overlooked the negative resources and become successful only because of his positive mindedness and a great confidence to conquer the world of technology. A leader truly inspires, influence and motivates the team in order to provide their best performance for obtaining the goal of the team in the scheduled period.
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