To: Mrs. Rania Singh, Customer Service Agent.
From: The Director of Sigma Globe
Date: 30th July 2017
Subject: To obey recommendations discussed in the memo
The propaganda of this memorandum is to give an insight on the changes in the information provided to the future prospect for business. The change in policy will help in the betterment of the service provided by the organization to its clients. The agents of Sigma Global are advised to get approval of the material prepared for local marketing and advertising. As it is the most basic and initial projection of the organization to the local clients. Agents are warned and adhered to avoid unethical advertising and marketing to lure prospect clients. False information to the students will hampers relationship with the organization and is not acceptable at any cost. Agents should understand that we aim to guide the student and not to mislead them. It will result in Agents termination if found guilty of charge
It had brought into our attention that our clients are finding it difficult to comprehend to the information on different services provided by the organization. To clear their misunderstanding it is necessary from our behalf to change the rules and policy to enlighten the student in a language that they would understand and comprehend best.
Students are finding it difficult to understand the answer of few basic questions, which should have been clearly delta with by out agents. It is it important from our behalf to help the student choose the best university as per their need and preferences. To start with, agents should make the student comfortable and ask question regarding different aspect of their need and requirement. Agents should work on the soft skills and try to build repo with the student to understand their want. The inquiry should be conducted in a conversation manner so that it will make students comfortable and help them to easily interact and convey their requirement once that phase is cleared, the agent will now ask about the education qualification and would try to understand what the student want to pursue and from where. If the student have proper knowledge about the course and the institution he want to opt from the Agent will then ask related and relevant question to understand all the requirement of the student and will try to suggest best alternative if needed. Agents are requested that student with no proper knowledge about courses and universities should be approached with calm and willing to help attitude as it will make them ease and help them open up. We want to make them understand that we are willing to help and shying away will hinder the process. Agents will ask these students about their aspiration and motivation and would try to figure the reason they want to study abroad. In addition, once the agent, relevant information about the course, understands it and university which will help accomplish the desired results should be provided. Agents are asked to provide information of the relevant universities and colleges offering the degree the student require as well as clear overview of all the other alternatives, the ranking of different universities as well as eligibility of different universities based on merit list should be made clear to the students from agents end.
Agents are requested to ask question about financial stability and source of income from students to help them acquire the best university and accommodation facility whilst their stay abroad. Agents are requested to represent all the universities and colleges in equal and fair manner to the students, so that it would look like as a choice given to the student to choose upon. It will give the versatility to the student to determine the place and the university he would like to opt. Agents are request to make students understand that studying aboard is all about practical implementation and usage of the education. It is equally important from student’s behalf to look into the different recreational activities and co-curricular prospects given by different universities and fun learning sessions provided by the universities. Agents are informed that it is necessary to understand the need of student’s requirement about the stay and the option we have and can provide to the students. Accommodation advice to the student should be accurate and must be exactly as promised. It is important that the expectation that they will have about the accommodation met as per requirement or else it will hamper the after sale service which will again lose us prospective clients. Agents are requested to inform students about all the facilities that can be availed from the organization and it is important for the agents to advice the students taking admission in the distant universities and colleges about the transportation facility which can be availed by them from our organization. Agents should let the students know that we are providing a substantial amount to every student to help them start in the new country, which can be utilized for the transportation allowance. The initial transportation fee will be given special discount of 20% if booked with the full amount of admission fee and rest of the expenses. Agents are informed that students need assurance about the university and the value of degree after completion of the course. It is necessary to provide proper information about placement cell and universities previous record of accomplishment agents should bring students attention about important rules and regulation, which needs to be mandated by the students in the country they will go for studies. Agents are warned again about providing false hopes, guarantee of permanent visa and work placement to attract the student is wrong practice, and Agent should avoid it. Honesty to build strong relationship with the students during the application process creates a transparency about the procedure. Honesty is a virtue and same is the motto of the organization so Agents should uphold companies values to its clients
Olaleke, O.O., Taiye, T.T. and Olumide, E.O., 2014. Customer relationship management approach and student satisfaction in higher education marketing. Journal of Competitiveness, 6(3).
Stebleton, M.J., Soria, K.M. and Cherney, B.T., 2013. The high impact of education abroad: College students' engagement in international experiences and the development of intercultural competencies. Frontiers: The Interdisciplinary Journal of Study Abroad, 22, pp.1-24.
Taylor, C. and Robinson, C., 2014. 'What matters in the end is to act well': Student engagement and ethics.
Hanson, V., Caputo, John S., & Caputo, Giovanni. (2015). Studying Abroad: Adaptive Communication for Effective Intercultural Interactions, ProQuest Dissertations and Theses.
Nguyen, M. (2012). Vietnamese Students' Transitions in Study Abroad Programs. Australian Journal of Career Development, 21(3), 13-22.
Quick Tips for Students who want to Study Abroad. (2015, March 03). UWIRE Text, p. 1.
Highum, A. (2014). Undergraduate Global Education: Issues for Faculty, Staff, and Students. New York: John Wiley & Sons, Incorporated.
Zhuang, Weiling, King, Kristen, & Carnes, Lana. (2015). Studying Abroad: Understanding the Relationships among Beliefs, Perceived Value, and Behavioral Intentions. Journal of Teaching in International Business, 26(1), 32-45.
To export a reference to this article please select a referencing stye below:
My Assignment Help. (2018). Business Policy Advised To Sigma Global. Retrieved from https://myassignmenthelp.com/free-samples/business-policy-advised-to-sigma-global.
"Business Policy Advised To Sigma Global." My Assignment Help, 2018, https://myassignmenthelp.com/free-samples/business-policy-advised-to-sigma-global.
My Assignment Help (2018) Business Policy Advised To Sigma Global [Online]. Available from: https://myassignmenthelp.com/free-samples/business-policy-advised-to-sigma-global
[Accessed 03 June 2020].
My Assignment Help. 'Business Policy Advised To Sigma Global' (My Assignment Help, 2018) <https://myassignmenthelp.com/free-samples/business-policy-advised-to-sigma-global> accessed 03 June 2020.
My Assignment Help. Business Policy Advised To Sigma Global [Internet]. My Assignment Help. 2018 [cited 03 June 2020]. Available from: https://myassignmenthelp.com/free-samples/business-policy-advised-to-sigma-global.
Looking for an answer 'who will do my essay for cheap', MyAssignmenthelp.com has the perfect solution for you. We boast highly skilled and talented 3000+ essay writers, who are committed to providing needed essay help to students in Australia. They resolve students' academic problems and make sure students are well-equipped to write a good quality essay. Hence, students don't need to waste their time in searching, 'who will write my essay at cheap', instead they pay for the best essay help services at MyAssignmenthelp.com.
Answer: Introduction: The report is a discussion on management information technology with special focus on how social media provides a platform to various businesses for communicating and delivering information to the social media. The company chosen here is PureGym Limited that represents a chain of no frill clubs meant especially for fitness in the United Kingdom (PureGym 2018). These chains of fitness club have its base point in...Read More
Answer: 1. Interviewee: “The use of smart speakers is highly favourable in my house and each and every member in the house uses it for various reasons [8 second pause]. There is no particular purpose for using the voice-activated speaker in my voice, as we use it as per our requirement [6 second pause]. For instance, I use the voice-activated speaker for listening to music, as listening to music after hectic days calms me down. Oh, Yes! ...Read More
Answer: Introduction The main purpose of this assignment is to analyze the policies of Corporate Social Responsibility of a company. Corporate Social Responsibility (CSR) can be defined as the various policies which are followed by the business in order to ensure that the activities of the business do not affect the environment or the social well-being of the society (Schwartz, 2017). In other words, CSR policies requires the compa...Read More
Answer: Background of Waitrose Waitrose has been known as the main supermarket chain to sell huge range of organic and free range of products to the customers. This organization was also identified as Best Food and Grocery Retailer in the Verdict Consumer Satisfaction Awards in the year 2016. Waitrose has near about 352 branches including 30 little convenience stores across the UK, Scotland, Wales and England. In the year 2015, this company rec...Read More
Answer: Introduction Change is inevitable in today’s business environment. Changes in an organization take place whenever a company tries to reach its desired state somewhere in the future and to achieve it, goes through considerable transitions (Hayes 2014). These changes can be organized and managed by the simple processes of planning and bringing about the changes in the organization such that the employee resistance could be minimiz...Read More
Just share Requriment and get customize Solution.
Our writers make sure that all orders are submitted, prior to the deadline.
Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.
Feel free to contact our assignment writing services any time via phone, email or live chat.
Our writers can provide you professional writing assistance on any subject at any level.
Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.
Get all your documents checked for plagiarism or duplicacy with us.
Get different kinds of essays typed in minutes with clicks.
Calculate your semester grades and cumulative GPa with our GPA Calculator.
Balance any chemical equation in minutes just by entering the formula.
Calculate the number of words and number of pages of all your academic documents.
Our Mission Client Satisfaction
Receive good grades for the said subject even receive my work in the quickest possible time, although there were spelling mistakes, it was overall a good work.
Work well done. I am very happy with the information received and the level of service is top class.
Great work is done by experts. All the requirements are done whatever, I asked for> I again appreciate the whole team. I would rate 5 stars to them. thanks
It was good, but could be better if the pictures weren't used for case studies. Also the plaigarism was low.