Describe about the Business Workplace Policies Benefits.
Workplace policies and procedures are important for any organization as it deals with day to day problems. The five key benefits of workplace are as follows:
Workplace policies and procedures are quite significant to the organization since they convey standards of personal and professional behavior expected from employees.
Instead of wasting time in asking minute details again and again, workplace policies help in defining roles and responsibilities along with rules of the organization to enhance efficiency of workplace.
They make decision-making process easier and undisputable while dealing with organizational conflicts.
The communication channels are clearly visible if an organization has precise workplace policies.
It ascertains employees that they will be treated fairly and equally.
(NSW Government, 2013)
Briefly explain why it is important that workplace policies and procedures are provided and explained to staff?
It is very important that workplace policies and procedures should be clearly communicated to the employees because it will help them in knowing that what is expected from them. Besides that, it will be a great help to managers or employers to manage staff issues and grievances. A concise and clear communication of these policies is required to avoid any ambiguity in tasks and further misunderstandings among employees.
When should staff be provided with policies and procedures?
When an employee joins an organization, he is given an induction training in which his/ her reporting head should convey the policies and procedures of the workplace. If this is not feasible, employees should be given manuals containing organizational policies. The best time to do so is the time when an employee first enters the company’s premises so that he/ she may be able to adjust to the workplace environment from the very beginning.
List three methods of informing staff about changes to policies and procedures.
Three methods of notifying employees about the change policies and procedures are:
The manager may conduct a face to face communication with large group of employees at a time during staff meeting to inform about the altered policies.
Publish the changed policies in the written format in staff manuals
Transmit the information through intranet system of an organization
What is the purpose of a workplace Code of Conduct?
Workplace code of conduct is required to give clear path to resolve disputes among colleagues. It also provides clear guidelines as to acceptable behavior of employees, their dress code, their roles and responsibilities, company’s values, ethical guidelines, etc. to avoid any ambiguity or confusion in such cases, workplace code of conduct is designed in organizations (Lupin, 2016).
List three behaviors that a workplace Code of Conduct can cover.
Three behaviors that can be covered under the organization's code of conduct are:
Accountability
Values that are expected from all members
Standard of practice (Amico, 2016)
List three benefits of networking.
Strengthen the working relationships
Creates new ideas and opportunity to enhance knowledge
Access to wide information and thereby gains advice of experienced staff
List two benefits to employers of a diverse workplace?
Diverse workplace enhances productivity and thus, creates a competitive edge
It adds to the value of an organization through increasing creativity and building an opportunity for operating in the international market (Johnson, 2016)
Describe the main function of the Fair Work Act 2009?
It is an Australian Act which provides a guideline to rules and regulations for employers and employees that must be adhere to in a workplace as per the national laws. Its main purpose is to check the behavior of both the parties and avoid illegitimate or unfair practices by them so as to enhance national prosperity and social interactions in the country (Australian Government, 2009).
What is Equal Employment Opportunity?
It is the most significant concept for both employers and employees. It indicates that everyone should be given an equal chance of employment in an organization. In other words, there should be no discrimination based on age, sex, religion or other aspects in the process of hiring, firing, wage settlement, promotions and transfers of employees.
Describe the main function of the Disability Discrimination Act 1992.
This law was presented and passed by Australian Parliament to avoid any discrimination against disabled people. Its main function is to protect the rights and interests of the disabled population of the country. The law applies to certain areas like land and property, provision of goods, education and health amenities.
(Australian Government, 1992).
List the objectives of the Racial Discrimination Act 1975.
The objective of the Racial Discrimination Act 1975 is to prohibit the act of racial discrimination and offensive behavior which is supported by racial hatred (Australian Govenrment, 2014).
List the objectives of the Sex Discrimination Act 1984.
The main purpose of the Sex Discrimination Act 1984 is to forbid the discrimination from the public life on the basis of several grounds including sex, relationship status, gender identity, sexual orientation and pregnancy status (Australian Govenrment, 2014).
2. Dear All,
This is to inform you about the launch of new formal systems and processes within a company for several operating areas. The formal system includes workplace communication and consultation policy, code of conduct and dispute resolution policy. The company has adopted a code of conduct that outlines its commitment towards achieving goals with integrity and honesty. It includes the ethical behavior of the workplace and thus benefits to the company. The communication strategies avoid conflict and provide effective mechanism for feedback and hence, include such policies which help in resolving disputes among workforce within a company. Please find the attached documents.
Looking forward to your feedback.
Thanks and Regards
ABC
Attachment:
Code of Conduct
Comply with all the legal guidelines, company policies and procedures
Respect everyone in the workplace
Display professionalism in all their conduct at workplace
Create the workplace culture embedded with integrity and honesty
Maintain privacy and confidentiality of clients
One should not accept any favors clients
(Amico, 2016)
Workplace Communication and Consultation Policy and Procedure
Step1: The employees should report the problems and issues to a concerned manager or a supervisor
Step2: If the issue is not resolved by a manager, an employee must report it to High Stage Regulator of a company or a team, who can discuss the issue with a line manager or senior supervisor, if required
Step 3: Even if the problem is not solved yet, then, an employee can directly contact with the director of a company and thus get feedback
Dispute Resolution Policy and Procedure
Step 1. The initial application should be provided by a client or an employee/ employer to the concerned person
Step 2. A formal letter should be sent to the affected party for a discussion through meeting
Step 3. Based on the company's policies and minutes of the meeting, the disputes should be resolved by negotiation, mediation and arbitration depending upon the concerned issue
Step 4. With the discussion, related parties involved in the dispute will reach to a solution
Step 5. If the issue is complex and highly technical and thereby, a concerned authority is unable to solve the dispute among parties, then, it may further approach the court for finding a solution.
3. Establishment of professional development plan is essential for the expansion of the company. In order to develop a professional networking plan, there are three networks that can associate employer and employee to accomplish a particular task. A General Manager can develop a local business network, employees group and staff association to create specific ideas. These association of network helps in establishing a professional event within a firm. Four events for the next twelve months can be conferences and seminars, team building events, press conference and board meetings. The success of these events helps the firm to contribute towards generating profit for the company by formulating and defining the company's rules and regulations.
Name of the event
|
Venue
|
Date and Time
|
Cost of the event
|
Benefit to General Manager
|
Benefit to the team
|
Conferences and seminars
|
Crown Events and Conferences
|
16th October, 2016
|
AUD $ 10000
|
The general manager can influence people at a large and thereby increases productivity of the company.
|
It enables the employees to enhance their network and share their existing knowledge among other employees in the Accountancy Victoria.
|
Team building events
|
Citadines on Bourke
|
5th January, 2017
|
AUD $ 9500
|
The manager can achieve its goals efficiently through clarity of objectives specified to the employees at the event. Manager can address to the concerned issues by providing effective working procedure.
|
Employees can motivate and develop themselves by enhancing their skills. Better communication among employees can also be done through breaking barriers among them.
|
Press conference
|
Hilton Sydney
|
18th May, 2017
|
AUD $ 15000
|
Manager can announce its vision, mission and achievements which in turn builds company's reputation and manager as well in the operating market.
|
Achievement of employees’ performance can be recognized in the press conference which motivates them towards their work.
|
Board meetings
|
Centre Ivanhoe
|
4th August, 2017
|
AUD $ 7000
|
General Manager can establish a strategic direction with mutual understanding of other board members which increases his credibility and legitimacy.
|
Employees can address their issues to the top management, which helps them to solve related concerns and thereby increases their productivity.
|
4. Email inviting Beth to a meeting
Dear Beth,
Hope you are doing well! I would like to formally invite you for the meeting that is going to be held on 28th September, 2016 at 11:00 a.m. at Accountancy Victoria. We will be discussing about your weak performance during the last two months. During this time period it has been observed that you were not able to complete the assigned task on time and even you not have provided the correct information to the clients. This discussion will help us to avoid any confusion and thereafter will result into improvement in your performance at the workplace. I look forward to meeting with you discussing about the same matter.
Regards,
XYZ
Follow up email:
Dear Berth,
It was pleasure meeting you today. We have discussed a reason behind your under- performance. After observing the situation and listening to your concerned issues, I have decided to provide you with the company's policies and procedure of performing a task. I appreciate that you have accepted your mistake and apologized for the same. I remember you have mentioned that you will make changes in your working process and improve your communication with clients. This will add value to our company.
I am happy to meet you again.
Regards,
XYZ
References
Amico, S., 2016. Workplace Ethics & Behavior. [Online] Available at: https://smallbusiness.chron.com/workplace-ethics-behavior-5239.html [Accessed 9 September 2016].
Australian Govenrment, 2014. Racial Discrimination Act 1975. Australian Government.
Australian Govenrment, 2014. Sex Discrimination Act 1984. Australian Govenrment.
Australian Government, 1992. Disability Discrimination Act 1992. Australian Government.
Australian Government, 2009. Fair Work Legislation. Australian Government.
Johnson, R., 2016. What Are the Advantages of a Diverse Workforce? [Online] Available at: https://smallbusiness.chron.com/advantages-diverse-workforce-18780.html [Accessed 2016].
Lupin, 2016. Code of Conduct & Workplace Ethics. [Online] Available at: www.lupin.com/pdf/COC.pd [Accessed 9 September 2016].
NSW Government, 2013. Industrial RElations: Workplace Policies and Procedures. NSW Government.