The report is to identify the applications of cloud storage which helps the system of knowledge management by evaluating all functions of cloud storage companies like Dropbox. The report then bases all the applications and its restrictions in term of the motive of helping knowledge management (Tang and Naumann, 2017). Therefore, the potential of the concept used by Dropbox actually utilized as a base of knowledge management system.
The concept of knowledge is actually justified on many personal beliefs that help in improving the overall capacity of people to take some concrete actions in an effective manner. In the present case, there are so many corrective measures and actions are refer in context with physical skills along with right kind of competencies and there are many cognitive activities as well and in some cases both. The concept of knowledge management can be discussed with the help of a systematic procedure to obtain, shape, maintain, use, share as well as reproduce different set of tacit as well as explicit knowledge to increase the overall organization performance and it also increases the overall adaptability of the company (Tang and Naumann, 2017). There is also rising in overall value of products as well as services and develops new set of knowledge based products with right services and processes. The concept of KM is also can be defined as a process which make sure that there is high presence of important data for people to utilize in an effective manner whenever it is needed. In the present time, the concept of cloud computing used by Dropbox, the concept is based on providing a support as well as also improve business functions. Cloud storage application comes from the concept of cloud computing which is becoming more popular now specifically in organizations like Dropbox whose main focus is on getting knowledge workers because of high presence of the internet and comfortable access of the browser. Also, the concept is crucial concept for the company to ensure that people can easy use their knowledge to get the many advantages for the companies (CN Wee and YK Chua, 2013).
Dropbox Approach Including the Strategy and Steps Taken
Dropbox uses the concept of creating knowledge as well as it get transferred as per occurrence via many set of methods like face to face communication along with development of staff and rotation of job. At the same time, a company also expands in a virtual and international setup and there are many traditional approached which becomes inappropriate and requires being properly supported by an effective means in electronic form. The company looks for a strategy to properly develop as well as integrate a base for knowledge in company and that is just the start of KMS. Information systems are also designed especially to help in collection, integration, classification as well as distribution of organizational based knowledge (Roberts, 2015). Advantages of KM are capacity of any company to be more flexible, innovative as well as productive. Moreover, it is important that the concept of KM in this company is able to provide a support in order to collaborate between the managers as well as members that are important in many big as well as medium projects. As an outcome, knowledge management system as well as process must provide a proper support in knowledge discussion as well as reproducing to permit people and company learning as well as innovation.
The concept of cloud computing has actually emerged as an application and has also drawn a lot of attention from diverse industries as well as academic field. The concept was first stated in the year 1997 it actually came in fashion in recent time. The word is a metaphor and normally based on huge pool of resources like hardware as well as software that are used and also accessible online. The main aim is actually to share data as well as services among all the company users in the present IT environment. The concept consists of using the resources as well as software based services as an important platform across many host computers which are connected with intranet as well as internet (Ferri et al., 2014).
The whole team of the Dropbox works on solving the issues faced by the company in daily life. As one can imagine, what is crucial has transformed every year as the company is constantly growing. In past one year, people have hundred million of users and the company aims on finding new resources of the growth of users. From that time, the base has doubled in number and the company is also taking on various projects associated to global development as well as building demand for the business (Liu et al., 2016).
For many people, the complete job is twenty percent strategy which consists of planning, prioritization and right kind of decision making and eighty percent of implementation which means putting actual plan into action. Whenever possible, company also uses data to help the team and the rest staff of the company makes the right decisions. The work is also highly functional and needs people to work closely with products and other marketing activities. It is important to note here that the functions in routine lives rely on the areas of the business on which people are working on (Arpaci, 2017). On a given day, it is important to end the design part and construct new metrics based on dashboards while writing a product needs spec and also launching different kinds of experiments where the overall modeling influences a new kind of partnership or write a survey to better understand the consumers. The company also hires a lot of retired consultants and bankers with proper technical background or people who have worked in tech company in past. People are appointed who have analytical skills also have a strong base of business with right data and are also very passionate about the science and technology (Arpaci, 2017).
Key Challenges in the Project
The company is facing a very strong competition from companies like Slack and other. The main reason for it is that the functions of both the companies are not perfectly aligned. Moreover, the company Slack has already integrated all the services that one use like Dropbox did and this doesn’t make them peers but more like neighbors. People can think that a communication and right tools for workflow can be great as well as also compliments storage and right kind of version control based services in Dropbox (Biasutti, 2015). It is important to understand here that the Slack rises quickly via proper tech scene and also goes beyond the external world, and other expect them to change the need of the work itself. The company does two crucial things that are important. Storage of the stuff as well as sharing the stuff properly and it is great for every aspect. However, storage on its own is not a great kind of business to be in any further since the overall cost of hard drive space present in the cloud has all kind of elements which goes from zero over the past some time. This is a race which goes to the bottom and driven by the infrastructure of Amazon and reach of Google. Then also the company is surviving for many reasons like it offer a cheap way to store the data but also shares the file as well as versioning tools are still very good to use (Biasutti, 2015). The company is also able to identify the syncing files but it is not enough since providing right kind of services with right experienced around all the core functions must be based on a trick. The biggest issue of the company is that how well it can provide service surrounding the management of file. The main issue of the company is the fact how well it can provide a great file management services and people care less about file in the present time.
The company in many ways also shows a perfect form of old and venerable presence of office and it is also considered as a file system. In the old time, the offices were actually outfitted with number of stacks of cabinets for storing data and also copy machine based on duplication with internal mail departments for proper transmission. The computer actually came along and normally people organize the stuff in a similar manner that people always uses with the help of virtual files as well as folders (Xia et al., 2016). When people are learn about new technology, it is also important to be little familiar with the surroundings. Dropbox adopts email in mass and sent the files with a lot of attachments that never fits the limit of a standard mail. After that the technology of cloud come in picture and there is also a promise that the files can live forever in the cloud and also accessible by each and everyone.
The biggest problem is the company is trying creating a habit that is evolving constantly of what is present and especially the good power of internet also plays a great role. In addition, the overall concept of the file is small specifically when people analyze about it. The present files looks old fashioned when people compare the tools like task management tools and other kind of communication mode like for example Slack. It is crucial to understand here that the files by nature are discrete items and its existence in internet is complete opposite of that. At the same time, it also makes some sense that ever since the birth as well as early development of data and the internet will become a lot familiar and there are some old school concepts along with organization of systems and some points the other part which was bound to get down (Ayers et al., 2016). These days, for number of people a company like Slack is becoming a more internet friendly and mobile based productive place specifically as it grows beyond simple messaging and also goes into workflow automation with helper bots and many more. It is important for Dropbox to update the systems since they have already touched the top of file management industry however, the competition fierce and many companies has already initiated the beginning of future technology. Critical success factors
The company like Dropboz has provided so many new technologies which can perfectly synchronize the present technology system and this is why, the performance is catching up with the speed and one can only hope to continue to work on the files in more offline setup (Ayers et al., 2016). Following are some factors: -
The present team has great amount of Window base setup. It is sometime difficult to understand which document have transformed in the present arbitrary window based folder in a quick and reliable method. The current API which is supposed to inform people this can be mysterious in certain manner and also problematic. This is why, it is important to make this a crucial part of work which was actually challenging in technical perspective (Liapis et al., 2016).
The team performs good work by supporting systems like Linux and Mac in initial stage and it helps in gain many potential customers.
The product also made a simple kind of promise and then achieves the target by fulfilling promises.
The company also nailed the model by giving proper storage space free for approx. 2 GB that people at large can use the application for free and for most of their current needs for many years. It is important that they become true believer and determine to initiate to dump everything in the application (Liapis et al., 2016).
Main Learning Points
All kind of four applications are properly providing a support which is accessible as well as can also be properly synchronized. People who own the account can also gain knowledge from searching functions that is actually a basic kind of function for many cloud storage service providers. All kind of service providers also permits the user to find the file by the name and at the same time, only Google Drive can permits the users to perform the function searches for full text inside the file. The function is very helpful since many users usually forget the name of the file however; they can clearly remember some kind of keywords which are related to desired subjects (Liapis et al., 2016). Therefore, the Google drive is considered to be the best in providing support and knowledge based acquisition. In addition there are many functions which are able to support knowledge and preserve it where on the other hand, explicit knowledge can be properly stored as well as preserved for future usage. Storage as well as the file size restrictions changes among all the application and here Dropbox needs a referral to get sixteen GB of storage for free. Also only 2GB of free storage is treated as normal. For many file size limitations, the outstanding one is related to Dropbox with unlimited size of file and it is also further followed by the Dropbox. Moreover, the capacity to keep a proper track of all versions of file is based on having a proper contribution towards preserving the knowledge. This also means that all the users can always be properly referred back in history for proper explicit knowledge saved or managed for many knowledge repositories (Liapis et al., 2016).
There is huge significance of files in the present time and it will exist for the longest period of time since there will be data structure and deep inside the servers or phones and for the very long period of time. Yet there are so many people who will be completely clueless of its existence. The multi-billion dollar valuation of the company like Dropbox is not anticipated on the basis of present reality. It must become a projection of the present world which primarily plays in fast forward format. The approach seems like a shortsighted approach (Liapis et al., 2016).
The problem of knowledge management system has one of the discussed as well as debated topics in recent time and it comes within the parameter of KM. It is also important to understand that knowledge management system is not most crucial of knowledge management and sometime not even important however the subject is generating a lot interest and attention among many global companies (Liapis et al., 2016).
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