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BUSN304 Working With Diversity And Conflict

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Question

You need to provide at least one solid example of an experience in which you managed conflict using your personal understanding of the models.

You can identify in your reflection the tools that helped most to identify your areas of concern and what you have learned about yourself.

Please use the reflection sheets attached to this unit outline and make this the appendix of your essay.

Model MBTI

What do I understand regarding the model and the impact on conflict and my behaviour?

What I learnt about myself?

What I intend to work on as a behavioural change?

Model DISC

What do I understand regarding the model and the impact on conflict and my communication?

What I learnt about myself?

What I intend to work on as a behavioural change?

Model Johari Window

What do I understand regarding the model and the impact on conflict and building relationships?

What I learnt about myself?

What I intend to work on as a behavioural change?

Transactional Analysis

What do I understand regarding the model and the impact on conflict?

How can my language enable calmness and perhaps resolution?

What I learnt about myself?

What I intend to work on as a behavioural change?

I statements

What do I understand regarding the model and the impact on conflict?

How can I be assertive and still respect the other party using I statements?

What I learnt about myself?

What I intend to work on as a behavioural change?

General Plan For Development Of Self In Conflict Situation

 

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