Keeping Australian air travel safe: HRM and AirServices Australia
Airservices Australia is the Australian Government agency responsible for managing Australia’s airspace, which is around 11% of the global airspace (Airservices Australia, 2019). There are many challenges presented to Airservices Australia including unprecedented growth in air travel, increased complexity in airspace (more air traffic, unregulated air traffic e.g. drones) as well as a worldwide shortage of air traffic controllers (Airservices Australia, 2019). The Airservices Workforce Plan (2013) identifies some major workforce planning issues including an ageing workforce, high turnover of short tenured employees and a recognition of a need for diversity.
However, recruiting enough air traffic controllers is a challenge. Internationally, according to Eurocontrol (2019), only 6% of all trainees recruited are ultimately selected for the role. Evidence suggests this is even lower in Australia with a success rate of around 3% of candidates making their way to successfully take on the role (Brown, 2019). Airservices recruitment process, (Figure 1) is aimed at creating an effective and efficient recruitment and selection process though a variety of stages.
Your answer should start with a brief introduction, answer the specific questions below and finish your assignment with a brief conclusion. Include intext references and a reference list. You must draw on examples from the case study and apply the theory taught in classes, your textbook as well as literature research. Please refer to the course outline for more details.
Review the Airservices Australia Diversity and Inclusion strategy 2016-2020.
Baker, 2019 ‘Putrid’: Sex discrimination in air traffic control could endanger lives, says report, SMH 6 August 2019, https://www.smh.com.au/business/workplace/putrid-sex-discrimination-in-air-traffic-control-could-endanger-lives-says-report-20190805-p52dw3.html
Respond to all 3 questions below-
1) Consider the areas of diversity and inclusion that Airservices Australia are focusing on. Explain why workplace diversity and inclusion is important.
2) What training, development and related activities would you recommend to build and support a diverse workplace at Airservices Australia.
3) Critique the measures of success that Airservices Australia has set and make further recommendations.
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